JUSTIN OCHOA
Kroger
Pasadena,TX
2027
years of professional experience
Experienced with produce department operations, including inventory management and quality control. Uses effective team leadership to maintain high standards and customer satisfaction. Track record of optimizing processes to enhance efficiency and product quality. Looking to apply education in Criminology into the intended position of a law enforcement officer.
Work History
Produce Department Manager
7 Years 1 Month- Managed produce department operations, maintaining fresh, well-stocked displays and product rotation.
- Scheduled daily tasks to support efficient receiving, stocking, and floor coverage.
- Trained associates on merchandising standards, sanitation procedures, and food safety expectations.
- Monitored inventory levels, ordered product, and reduced spoilage through disciplined rotation practices.
- Resolved customer concerns, ensuring courteous service and accurate product information.
- Collaborated with store management to achieve overall store goals and targets.
- Conducted regular staff training sessions to ensure proper handling of produce items and compliance with food safety standards.
- Has been looked at for several high management positions over the years
Butcher's Apprentice
- Trained on meat preparation, portioning, and trimming techniques to support daily production needs.
- Followed sanitation procedures for equipment, surfaces, and handling practices throughout shift tasks.
- Communicated customer requests clearly to ensure accurate preparation and service.
- Consistently met and exceeded daily sales targets by actively promoting featured products and engaging with customers.
- Sharpened knives and maintained equipment regularly, ensuring optimal performance during daily tasks.
Education
Associate in Behavioral Sciences
- 2 years of introductory classes
- Honoree of being on the Deans List
Bachelor's degree - Criminology
- earned a Bachelor's degree in Criminology
- GPA: 3.8
High School Diploma
- Cum laude
- All four years in High school recognized as an Academic honor student (possessing a near to perfect GPA)
- GPA: 3.94
Skills
Strong work ethic
comfortable in handling simple to difficult social situations for conflict de-escalation
Well versed in English and Spanish
Knowledgeable and adaptable with technology
detailed and adept in writing reports
Experienced with critical decision making
communicative
organized
and proficient with time management to do several tasks.
In current job has worked in many roles throughout the given retail career
experienced and adaptable to different situations.
Job Tasks Done
- Current role: Produce Assistant Manager at Kroger 337
- Tasks: Include lifting heavy products, making sure departments are stocked, supervising fellow coworkers, keeping the work area clean, keeping department organized and well flowed, handling customers, making schedules, making displays for products, managed to improve sales in produce and donations received while being supervisor in the front end, has trained several coworkers for positions such as supervisor and department clerks
- Assistant Butcher/ La Casita Latina (Worked under head butcher Biviano)
- Tasks: Unloading and supervising truck loads, preparing and cooking meats, cleaning work area, and cutting meats
Timeline
Produce Department Manager
Kroger
09.2019 - CurrentRead More
Deer Park High School
High School Diploma
Read More
Butcher's Apprentice
La Casita Latina
2018 - 2019Read More
San Jacinto College
Associate in Behavioral Sciences
Read More
University of Houston Clear Lake
Bachelor's degree from Criminology
Read More