Hi, I’m
Justin Ochoa
San Diego,USA
Summary
Goal-oriented manager with distinguished experience in the event and marketing industries with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
14
years of professional experience
Work History
AfterLyfe Thrift Store
Retail Manager/Buyer
04.2024 - Current
Job overview
- Oversee daily operations of the pop-up store, ensuring smooth and efficient functioning.
- Manage inventory logistics including receiving, organizing, pricing, and restocking donated items.
- Ensure all visual merchandising and store layouts are appealing and aligned with brand standards.
- Maintain a clean, safe, and organized shopping environment.
- Ensure excellent customer service standards are met consistently.
- Address customer inquiries, complaints, and feedback professionally.
- Monitor daily sales performance and meet or exceed revenue goals.
- Operate POS systems and manage cash handling procedures.
- Reconcile cash drawers and prepare daily financial reports.
- Identify sales trends and make data-informed decisions on pricing and promotions.
Purpose Drvn Marketing
Marketing & Public Relations
07.2023 - 01.2024
Job overview
- Operating as a fractional CMO for small to medium size businesses
- Managing and implementing Google PPC ads
- Meta ad campaigns
- Social Media marketing campaigns
- Content creation
- E-mail and SMS marketing
- Influencer and Brand Ambassador management
- Creating custom marketing strategies geared towards individual needs
- Graphic design
- Marketing Team Management
Cookie Plug
Marketing Director
05.2022 - 07.2023
Job overview
- B2B Marketing
- Corporate sales
- Fulfilling Catering Orders
- Brand ambassador and community outreach
- Social media marketing
- Marketing team management
Pizza Guys
General Manager
07.2021 - 05.2022
Job overview
- Overseeing day to day operations for store front
- Hiring and training staff
- Opening and closing the store
- Counting out registers
- Creating schedule
- Managing store social media and advertising campaigns
Logistics Service Partners
Courier
01.2021 - 07.2021
Job overview
- Pickup and delivery of packages
- Coordinating with dispatch
- Utilizing the company app to record and document assignments
- Adhering to a timeframe and meeting expected deadlines
InfiNitē Nightlife
Event Coordinator
05.2019 - 01.2021
Job overview
- Owner of event and promotion company
- Producing events
- Managing promotion team
- Marketing and sales for events
- Promotion for nightclubs and events
- Payroll for employees
- Social media marketing for venue owners and other third party vendors
- Managing talent and performers
Florent Restaurant and Lounge
VIP Host
12.2018 - 05.2019
Job overview
- Street promotion
- Social media marketing for events
- Booking talent
- Managing events
- Handling ticket sales
- Guest hospitality
- Bottle service and table sales
Spirit Halloween Superstore
Assistant Manager
10.2015 - 12.2015
Job overview
- Provide customer service by greeting and assisting customers
- Responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales
- Inventory, reconciling transactions
- Instruct staff on how to handle difficult and complicated sales
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Counting drawers at the end of sales day, recording amounts, collecting money for cash drops
Club Atomic
Promotion Team Manager
09.2015 - 11.2015
Job overview
- Promoting events
- Managing promotional teams
- Customer service
- Providing an experience for large groups
- Booking musical talent and performers
- Table and bottle service
- Calculating bar revenue
- Managing hostess and security teams
Somewhere Loud
Nightclub Manager
09.2011 - 11.2015
Job overview
- Supervising cash flow
- Handling bank deposits and employee payroll
- Ensuring high-standard operating procedures
- Booking events, talent, and performers
- Overseeing food and beverages
- Ordering inventory for bar
- Managing promotion teams
- Social media marketing
- Engaging with customers during and after the show
- Writing reviews and articles for online media
Education
San Diego Mesa College
Marketing
Skills
- Sales and marketing methods
- Event sales
- Corporate and Community events planning
- Sales expertise
- Store growth planning
- Staff training and development
- Retail operations
Timeline
Retail Manager/Buyer
AfterLyfe Thrift Store
04.2024 - Current
Marketing & Public Relations
Purpose Drvn Marketing
07.2023 - 01.2024
Marketing Director
Cookie Plug
05.2022 - 07.2023
General Manager
Pizza Guys
07.2021 - 05.2022
Courier
Logistics Service Partners
01.2021 - 07.2021
Event Coordinator
InfiNitē Nightlife
05.2019 - 01.2021
VIP Host
Florent Restaurant and Lounge
12.2018 - 05.2019
Assistant Manager
Spirit Halloween Superstore
10.2015 - 12.2015
Promotion Team Manager
Club Atomic
09.2015 - 11.2015
Nightclub Manager
Somewhere Loud
09.2011 - 11.2015
San Diego Mesa College
Marketing
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