JUSTIN PADILLA
Covina,CA
Summary
Field Service Engineer with seven years of experience performing repair, installation, maintenance and troubleshooting on automation instrumentation. Adept at managing all administrative duties and educating customers about product usage and maintenance. Committed to staying updated on industry standards and technical service knowledge.
Overview
8
8
years of professional experience
Work History
Field Service Engineer
QIAGEN
Germantown, MD
03.2018 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Troubleshot and resolved issues with automated systems, including mechanical, electrical, and software components.
- Conducted tests on newly installed or modified automation systems to ensure proper operation before putting them into service.
- Performed preventive maintenance on automated systems and equipment to ensure optimal performance.
- Created detailed documentation for automation processes and procedures.
Employee
J&E BioMedical Services LLC
Baldwin Park, CA
01.2016 - 03.2018
- Properly calibrated and adjusted malfunctioning equipment to ensure precise test results.
- Performed both routine and emergency maintenance on medical instruments.
- Repaired malfunctioning components or replaced faulty parts using specialized tools and test instruments.
Education
Some College (No Degree) - Biology
Cerritos College
Norwalk, CAHigh School Diploma -
Baldwin Park High School
Baldwin Park, CA06.2016
Skills
- Excellent communication skills
- Creative problem solving
- Exceptional time management
- Adaptable learner
- Lab equipment calibration and repair
- Proficient in pipetting
- Certified in microscope repair and maintenance
- Biotech automation repair and maintenance
Timeline
Field Service Engineer
QIAGEN
03.2018 - Current
Employee
J&E BioMedical Services LLC
01.2016 - 03.2018
Some College (No Degree) - Biology
Cerritos College
High School Diploma -
Baldwin Park High School