Justin Picerno
Amarillo,TX
Summary
Knowledgeable Assistant Kitchen Manager with solid foundation in kitchen operations and team supervision. Proven track record of supporting kitchen functions and maintaining high standards of cleanliness and efficiency. Demonstrated ability to manage inventory and coordinate staff, ensuring smooth kitchen workflow and adherence to health regulations.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
2
2
years of professional experience
Work History
Kitchen Assistant Manager
Crackin' Crab Seafood Boil
07.2024 - Current
- Collaborated with the head chef to develop new menu items, driving restaurant sales growth.
- Actively participated in continuous improvement initiatives aimed at enhancing kitchen operations.
- Enhanced customer satisfaction through ensuring consistent food quality and presentation.
- Improved kitchen efficiency by streamlining processes and optimizing staff schedules.
- Ensured compliance with all local regulations related to food handling, storage, and preparation procedures.
- Developed strong working relationships with vendors leading to improved reliability of supply chain.
- Optimized employee scheduling based on anticipated business levels to ensure adequate staffing during peak hours.
- Implemented energy-saving initiatives within the kitchen, reducing overall operational costs.
- Coordinated catering orders for special events, ensuring timely delivery and exceptional presentation standards.
- Increased kitchen output by analyzing workflow patterns and adjusting tasks as necessary.
Server
Pescaraz Italian Restaurant
10.2023 - 05.2024
- Opening side work- making tea/coffee/stocking/setting up food stations
- Setting up tables
- Preparing desserts/salads/delivering food/taking care of every person
- Checking out everyone's ticket/Thanking everyone who came out
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Beauty sales specialist
Sally's Beauty Supply
07.2023 - 10.2023
- Welcomed guests in and offered to help out with what they needed
- Stocked store/beauty diagrams/stocked new arrivals/damage counts/did inventory
- Up-sell products to achieve what they want and more!
- Educated clients on proper application techniques, leading to increased confidence in product use and overall satisfaction.
- Collaborated with store management to design and implement creative visual merchandising displays that showcased new products and promotions effectively.
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Increased store traffic with effective promotional events and in-store marketing strategies.
Server/Bartender/Food truck
Joe Taco
12.2022 - 07.2023
- Opening side work- making tea/coffee/stocking/setting up food stations
- Setting up tables
- Preparing desserts/salads/delivering food/taking care of every person
- Checking out everyone's ticket/Thanking everyone who came out
- Prepping food for the food truck/setting up food truck grills and food stations/stocking food truck/ breaking down food truck at end of shift/washing dishes and dating extra food
- Bar- making drinks for guests/taking orders and delivering food to bar guests/stocking bar/cleaning margarita machines and dating garnishes for drinks/cleaning glasses for bar/shift checkouts for tips and what I owe the restaurant
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Education
A Dog Grooming License - Dog Grooming
Dog On' Beautiful
Amarillo, TX06-2021
RN Degree - Nursing
Amarillo College
Amarillo, TX11.2012
Skills
- TABC certified
- Bartender skills
- Dog grooming
- Cosmetology Skills
- Manager skills
- Cooking skills
- Customer service
- Fast learning
- Up-selling skills
- Organizational skills
- Team Leadership
- Cleaning and sanitation
- Kitchen operations management
- Food presentation
Awards
- Employee of the month- Sally's Beauty supply
- Meeting work quotas Award- Lowes
Timeline
Kitchen Assistant Manager
Crackin' Crab Seafood Boil
07.2024 - Current
Server
Pescaraz Italian Restaurant
10.2023 - 05.2024
Beauty sales specialist
Sally's Beauty Supply
07.2023 - 10.2023
Server/Bartender/Food truck
Joe Taco
12.2022 - 07.2023
RN Degree - Nursing
Amarillo College
A Dog Grooming License - Dog Grooming
Dog On' Beautiful
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