Justin Poles
Denver,CO
Summary
Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.
Overview
5
5
years of professional experience
Work History
Senior Manager
Cheesecake Factory Restaurant
Denver, CO
04.2019 - Current
- Performed regular cycle counts to maintain accuracy of inventory records.
- Maintained high levels of product availability by ensuring timely replenishment of stock.
- Ensured product quality and safety standards were met throughout the inventory process.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Education
High School Diploma -
Arbor View High School
Las Vegas, NV06-2018
Skills
- Strategic Planning
- Talent Development
- Reporting management
- Budget Administration
- Human Resources Management
- Operations Management
- Operations Planning
- Business Administration
- Staff Management
- Cost Control
- Employee Development
- Policy administration
- Schedule Management
- Customer Service
- Problem-Solving
- Onboarding and Orientation
- Training and Development
- Performance Evaluation
- Time management abilities
- Managing Operations and Efficiency
Timeline
Senior Manager
Cheesecake Factory Restaurant
04.2019 - Current
High School Diploma -
Arbor View High School