Justin Poplin
Fayetteville,AR
Summary
Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic.
Experienced Automotive Technician with 22+ years of expertise in diagnostics and repair of Toyota and Lexus automobiles and light-duty trucks.
Overview
23
23
years of professional experience
Work History
Shop Foreman
Toyota of Fayetteville
02.2023 - Current
- Used hand and power tools, equipment, and instruments accurately.
- Managed materials inside shop and at job locations.
- Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
- Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
- Safeguarded workplace safety through strict adherence to safety protocols and conducting regular training sessions for staff.
- Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
- Trained and coached employees to improve performance and skills.
Lead Technician
Toyota Of Fayetteville
10.2015 - 02.2023
- Planned, scheduled and delegated daily work to team of employees.
- Managed team performance by training, mentoring, disciplining and motivating employees.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Implemented, configured and optimized safety standards.
- Repaired and inspected electronic, electrical and mechanical systems for automotive.
Technician
Toyota Of Northwest Arkansas
11.2014 - 10.2015
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on Equipment.
- Organized work to meet demanding production goals.
- Repair vehicles and confirm repair has been made.
Lead Technician
Lexus Of Tulsa
04.2002 - 11.2014
- Planned, scheduled and delegated daily work to team of employees.
- Managed team performance by training, mentoring, disciplining and motivating employees.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Implemented, configured and optimized safety standards.
- Repaired and inspected electronic, electrical and mechanical systems for automotive.
Firefighter
Coweta Fire Department
10.2005 - 05.2009
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Education
Associate Of Applied Science - Automotive Service Technology, Toyota Specialized
Oklahoma State University Institute of Technology - Okmulgee
Okmulgee, OK08.2004
Skills
Master ASE certifications A1-A9
Advanced ASE certifications L1, L3
Penske elite technician 2017
Penske elite technician national finalist 2022
Toyota quality of Champions 2022, 2023, 2024
Timeline
Shop Foreman
Toyota of Fayetteville
02.2023 - Current
Lead Technician
Toyota Of Fayetteville
10.2015 - 02.2023
Technician
Toyota Of Northwest Arkansas
11.2014 - 10.2015
Firefighter
Coweta Fire Department
10.2005 - 05.2009
Lead Technician
Lexus Of Tulsa
04.2002 - 11.2014
Associate Of Applied Science - Automotive Service Technology, Toyota Specialized
Oklahoma State University Institute of Technology - Okmulgee