Adaptable and reliable professional with experience in supervising daily operations and managing inventory. Known for attention to detail and commitment to enhancing customer satisfaction through effective problem resolution.
Overview
5
5
years of professional experience
Work History
Supervisor
O'Reilly Auto Parts
Brunswick, GA
08.2024 - Current
Supervised daily operations, ensuring compliance with company policies and safety standards.
Trained and mentored new team members on product knowledge and customer service techniques.
Managed inventory levels, conducting regular audits to maintain stock accuracy.
Implemented process improvements to enhance workflow efficiency across the store.
Resolved customer inquiries and complaints, fostering positive relationships for repeat business.
Collaborated with management on inventory replenishment strategies to minimize stockouts and overages.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Assisted in organizing and overseeing assignments to drive operational excellence.
Consistent use of technology, to assist with all tasks from: customer interfacing, inventory, management-duties, etc.
Diesel Mechanic Assistant
Harley Equipment Repair
Hortense, GA
04.2021 - 10.2021
Assisted in diagnosing mechanical issues on diesel engines and heavy equipment.
Maintained cleanliness and organization of work area to enhance safety and efficiency.
Supported senior mechanics by gathering tools and parts for repairs and maintenance tasks.
Observed and learned proper techniques for operating diagnostic equipment effectively.
Followed safety protocols while handling tools and performing maintenance duties.
Shadowed senior mechanics to develop advanced repair skills.
Completed minor repairs and basic upkeep work with minimal supervision.