Justin Ramirez
Orlando,FL
Summary
Customer-focused and results-driven individual with a strong background in retail sales and formal training in cosmetology. Skilled in building relationships with clients, providing exceptional service, and driving product sales. Seeking an opportunity to utilize my retail experience, cosmetology education, and passion for beauty in a dynamic environment.
Overview
3
3
years of professional experience
Work History
Team Member
Joanns Fabric And Crafts
02.2022 - 04.2024
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Monitored and verified all merchandise was properly priced and labeled.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
Stock Associate
Old Navy
07.2021 - 02.2022
- Improved inventory accuracy by conducting regular stock audits and updating the database accordingly.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Reduced shrinkage rates with vigilant monitoring of stock levels and timely reporting of discrepancies.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Expedited incoming shipments by unloading trucks, verifying contents against invoices, and promptly stocking merchandise on shelves.
- Supported visual merchandising initiatives by assembling promotional displays according to guidelines set forth by management.
- Maintained positive relationships with vendors, resolving any delivery or invoicing issues in a timely manner.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Continuously sought opportunities to expand product knowledge, attending relevant training sessions and workshops as required.
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise.
Education
High School Diploma -
Miami Senior High School
Miami, FL08.2020
Skills
- Cash Handling
- Social media expertise
- Following Instructions
- Computer Skills
- Strong interpersonal and communication skills
- Demonstrated ability to meet and exceed sales targets
- Knowledgeable about skincare and cosmetics products
- Detail-oriented with excellent organizational skills
- Familiarity with POS systems and basic computer skills
- Proficient in providing excellent customer service in a retail environment
Make-Up Experience
I love playing with makeup to bring out the beauty in people. Each face is like a canvas to me, and I enjoy creating looks that make my clients feel confident and beautiful. Whether it's a natural glow or a glamorous transformation, I find joy in the art of makeup and the happiness it brings to others.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Team Member
Joanns Fabric And Crafts
02.2022 - 04.2024
Stock Associate
Old Navy
07.2021 - 02.2022
High School Diploma -
Miami Senior High School