Justin Rivera
Boca Raton,FL
Summary
Dynamic and results-driven operations executive with 18+ years of experience leading multi-site operations, logistics, and sales enablement across high-growth organizations. Proven success driving revenue growth, profitability, and operational excellence for $30M+ business units. Adept at developing and executing regional strategies, optimizing performance through data-driven decisions, and fostering high-performing, customer-focused teams. Recognized for transforming underperforming operations, improving EBITDA, and establishing scalable systems that align with corporate goals.
Overview
17
17
years of professional experience
Work History
General Manager
COSENTINO
09.2022 - Current
- Oversee full P&L and operational strategy for a $30M+ distribution center serving the Southeast region. Direct 30 staff across logistics, warehouse, and customer service functions while driving productivity, safety, and profitability.
- - Increased operational efficiency by 25% through process optimization and workforce realignment, directly enhancing EBITDA performance.
- - Implemented new safety and performance tracking systems, reducing incidents by 40% and improving team accountability.
- - Partnered with sales leadership to drive double-digit revenue growth through improved service reliability and regional coordination.
- - Improved on-time delivery and order accuracy to 98%, strengthening customer satisfaction and retention across key accounts.
- - Developed high-potential leaders, achieving a 30% internal promotion rate within two years and elevating regional performance consistency.
General Manager
ALL MY SONS MOVING & STORAGE
03.2020 - 09.2022
- Directed sales, operations, and logistics for multiple Florida branches. Owned full P&L and accountability for service performance, staff management, and regional growth.
- - Increased regional revenue by 45% in three years through strategic sales and operational alignment.
- - Drove profitability by restructuring fleet utilization and route optimization, cutting costs by 20%.
- - Led 100+ employees with a strong focus on customer satisfaction and safety, achieving record-high NPS scores.
Operations Manager
WEBSTAURANT STORE
07.2017 - 03.2020
- Led operational startup and scale-up for a major e-commerce distribution site, managing cross-functional teams in shipping, fulfillment, and logistics operations.
- - Scaled operation from launch to full capacity within 12 months, supporting $100M+ in annual order volume.
- - Improved warehouse throughput by 35% by implementing lean processes and technology-driven workflows.
- - Collaborated with IT and finance to reduce cost per order by 18%, boosting overall profitability.
- - Built and mentored a management team recognized for excellence in leadership and employee engagement.
Operations Supervisor
ANIXTER INTERNATIONAL
07.2008 - 07.2017
- Managed logistics, warehousing, and distribution operations for a global network solutions provider.
- - Enhanced inventory accuracy from 92% to 99.7% through process improvements and staff retraining.
- - Supported $50M+ in annual distribution volume while maintaining top-tier operational KPIs.
Education
Bachelor of Science - Business Management – Logistics Focus
University of Nevada, Reno
Reno, NV05-2015
Skills
- Regional P&L & Budget Ownership
- Strategic Planning & Execution
- Revenue Growth & Market Expansion
- Operational Excellence & Continuous Improvement
- Multi-Site Leadership & Team Development
- Safety & Compliance Leadership
- Customer Experience & Service Delivery
- Cross-Functional Collaboration
- Process Optimization & KPI Management
Accomplishments
- - Strategic Growth Leadership: Delivered sustained profitability and revenue growth across multiple regions through disciplined financial management and process standardization.
- - Operational Turnarounds: Reversed underperforming operations by building data-driven performance frameworks and coaching leadership teams to success.
- - Cultural & Safety Transformation: Built safety-first, accountability-driven cultures that improved retention and reduced recordable incidents significantly.
Timeline
General Manager
COSENTINO
09.2022 - Current
General Manager
ALL MY SONS MOVING & STORAGE
03.2020 - 09.2022
Operations Manager
WEBSTAURANT STORE
07.2017 - 03.2020
Operations Supervisor
ANIXTER INTERNATIONAL
07.2008 - 07.2017
Bachelor of Science - Business Management – Logistics Focus
University of Nevada, Reno