Justin Rodriguez
Niceville,Florida
Summary
I strive to be a hardworking, enthusiastic business professional and I am always interested to learn something new. I pursue opportunities to learn new skills and contribute to group and business success. I offer strong administrative, relationship-building and problem-solving abilities. Above all else, I am always eager to help anyone that may be in need of my assistance.
Overview
9
9
years of professional experience
2
2
Certification
Work History
Marine Sales Consultant
Emerald Coast Marine
01.2021 - Current
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Service Advisor
Emerald Coast Marine
08.2019 - 12.2020
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- I facilitated repairs and/or installs of equipment on customers’ boats.
- I was their point of contact, and I pride myself in customer relations.
Parts Advisor
Emerald Coast Marine
05.2017 - 08.2019
- I was offered the position of Parts Advisor where I spent two years handling the ordering and sourcing of marine parts and equipment for work orders and customer invoices.
- I worked directly with customer in all fashions, face-to-face, over the phone and via email.
- I coordinated with our vendors and their representatives to facilitate transactions.
Sales Operations/ Technician’s Assistant
Emerald Coast Marine
05.2016 - 05.2017
- I started with the company upon its inception in 2016.
- I was initially hired as Sales Operations personnel where I assisted with new boat deliveries, transportations and operations.
- I am certified to run the equipment we have, such as forklifts and tractors that are used to move boats and other items around the facility.
- I spent a year in this role gaining experience until I transitioned from my role in the Sales Department to a more hands-on position in the Service Department.
- I learned the about the mechanical side of boats and learned how a service department is operated.
Sales Operations
Legendary Marine
04.2015 - 04.2016
- This was my first job, which I started at the age of 15.
- I served as Sales Operations personnel where I ran forklifts and tractors to maneuver boats and other products around the facility.
- I transported boats from different store locations.
- I also helped in the fitment and loading of new boats and their trailers.
- This was a seasonal job for me while I was in high school.
Education
Associates of Science Degree -
NORTHWEST FLORIDA STATE COLLEGE
Niceville, FL05.2020
General HS Diploma -
NICEVILLE HIGH SCHOOL
Niceville, FL05.2017
Skills
- I have acquired my Associate's Degree
- I am a Private Pilot having received this certification in July of 2021
- In an effort to become a professional pilot, I am continuing my flight training to achieve all of the required ratings
- I build rapport with people quite easily and am proud of my attentive listening abilities
Certification
- Private Pilot Certificate
- Forklift Certified
Salary Requirements
Negotiable
References
- Shawn Talpey, 850-974-5150, shawnjtalpey@gmail.com
- Blake Donovan, 850-240-0993, gitrdone667@yahoo.com
- Becky Jackson, 850-461-9090, beachsister@hotmail.com
Golfing
I have been golfing on and off for about five years now and have become more serious about learning and sharpening my skills. I have taken golf lessons and have improved my game considerably by doing so.
Timeline
Marine Sales Consultant
Emerald Coast Marine
01.2021 - Current
Service Advisor
Emerald Coast Marine
08.2019 - 12.2020
Parts Advisor
Emerald Coast Marine
05.2017 - 08.2019
Sales Operations/ Technician’s Assistant
Emerald Coast Marine
05.2016 - 05.2017
Sales Operations
Legendary Marine
04.2015 - 04.2016
Associates of Science Degree -
NORTHWEST FLORIDA STATE COLLEGE
General HS Diploma -
NICEVILLE HIGH SCHOOL
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