Robert Wire
The Fret Shop
Huntsville,AL
9
years of professional experience
Reliable and hardworking, experienced in customer service. Quick learner, always motivated to learn new skills. Knows how to work with a team. Working on an associate's degree in CIS specializing in Cybersecurity/IT. Completed classes in Python, C++, CISCO CCNA I, IT Fundamentals, Linux and Computer Maintenance. Familiar with Microsoft Windows and Microsoft 365.
Work History
Sales Associate
1 Year- Guided customers in selecting musical instruments, contributing to positive shopping experiences.
- Ensured inventory accuracy through regular stock checks and timely system updates.
- Provided exceptional after-sales support, ensuring customer satisfaction and retention.
- Trained new sales associates on product knowledge and customer service protocols.
- Serviced guitars and gained knowledge of electronics for enhanced customer support.
- Cultivated relationships with customers, fostering loyalty for repeat business.
- Restrung guitars and became familiar with electronics of guitars/amplifiers
Food Truck Operator
3 Years 5 Months- Greeted customers, addressed menu inquiries, and resolved complaints to enhance customer satisfaction.
- Prepared and served food to customers, ensuring quality and timely delivery.
- Started and turned off generators and set up displays in every location.
- Prepared and bottled fresh pressed juices by operating a high-grade centrifugal force juicer, cleaning the juicer afterward.
Server
10 Months- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
Car Wash Attendant
3 Years 4 Months- Dealt with customers in a friendly manner.
- Instructed drivers to put car into neutral, etc.
- Scrubbed windshield, front, side and rims of cars.
- Operated controls for sending cars through car wash.
- Operated computer system in the office.
- Operated pressure washers and leaf blowers.
- Sent up to 700 cars per day through car wash.
Cook
1 Year 9 Months- Fulfilled orders in a timely manner
- Set up prep station
- Operated flat-top fryer
- Ensured proper food handling standards
- Cleaned and sanitized kitchen, grill, tools, and fryers
- Basic kitchen serving duties
- Supervised kitchen operations to ensure efficient workflow and adherence to safety standards.
- Trained and mentored new staff on food preparation techniques and kitchen protocols.
Education
No Degree - CIS - Cybersecurity/IT
High School Diploma
Skills
Experience with working in busy/high stress environments
Experience with IT and programming (currently working on finishing a CIS associate's degree from Calhoun Community College)
Experience setting up LAN networks and configuring basic routers and switches
Experience writing code and building basic software projects in Python and C++
Familiar with IT Fundamentals
Experience with soldering and electronics
POS System Operations
Experience with sales
Kitchen Management
Exceptional customer service
Timeline
Sales Associate
The Fret Shop
08.2025 - CurrentRead More
Server
Hound & Harvest
03.2023 - 01.2024Read More
Food Truck Operator
Hippea Camper
03.2022 - 08.2025Read More
Car Wash Attendant
Fast Trac Car Wash
08.2018 - 12.2021Read More
Cook
Sonic Drive-In
06.2017 - 03.2019Read More
Calhoun Community College
No Degree from CIS - Cybersecurity/IT
Read More
Westminster Christian Academy
High School Diploma
Read More