ROBERT WIRE
Huntsville,AL
Summary
Dynamic and dedicated professional with extensive experience in restaurant operations and hospitality, complemented by a strong musical background as a skilled musician knowledgeable in guitars and music equipment. Demonstrated expertise in customer service and engagement, fostering positive relationships and effectively collaborating within team environments. Possesses foundational skills in soldering and repairing electronics, showcasing versatile technical aptitude. Currently pursuing an A.A.S. degree in Computer Information Systems with a focus on Cybersecurity/IT at Calhoun Community College, further enhancing technical skills for future career opportunities.
Overview
9
9
years of professional experience
Work History
Sales Associate
The Fret Shop
Huntsville, AL
07.2025 - Current
- Provides exceptional customer service, enhancing client satisfaction and loyalty.
- Assists customers in product selection, leveraging knowledge of musical instruments and accessories.
- Manages inventory levels, ensuring accurate stock replenishment and product availability.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise.
Food Truck Operator
Hippea Camper
Huntsville, AL
03.2022 - 06.2024
- Greeted customers, answered menu questions and responded to complaints.
- Cultivated warm relationships with regular customers.
- Prepared food to be handed out to customers.
- Started/turned off generator, set display up, and did anything that needed to be done to set up in every location.
- Prepared and bottled fresh pressed juices by operating a high-grade centrifugal force juicer, cleaning the juicer afterward.
Server
Hound & Harvest
Huntsville, AL
03.2023 - 01.2024
- Served food and beverages promptly with focused attention to customer needs.
- Plated and expedited food, smoothies and desserts.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved any customer complaints promptly and professionally.
- Bussed and reset tables to keep dining room and work areas clean.
Car Wash Attendant
Fast Trac Car Wash
Huntsville, AL
08.2018 - 12.2021
- Dealt with customers in a friendly manner.
- Instructed drivers to put car into neutral, keep their hands off the wheel, and feet off the pedals.
- Scrubbed windshield, front, side and rims of cars.
- Operated controls for sending cars through car wash.
- Operated computer system in the office.
- Operated pressure washers and leaf blowers.
- Sent up to 700 cars per day through the wash.
Cook
Sonic Drive-In
Huntsville, AL
06.2017 - 03.2019
- Fulfilled orders in a timely manner.
- Managed and trained kitchen employees.
- Set up prep station.
- Operated flat-top fryer.
- Ensured proper food handling standards.
- Cleaned and sanitized kitchen, grill, tools, and fryers.
- Basic kitchen serving duties.
Education
No Degree - Computer Information Systems
Calhoun Community College
Huntsville, ALHigh School Diploma - undefined
Westminster Christian Academy
Madison, AL05.2018
Skills
- POS System Operations
- Experience with sales
- Kitchen Management
- Order management
- Exceptional customer service
- Musician and experience with instruments and music equipment
- Cleanliness standards
- Experience with moving heavy objects
- Experience with working in busy/high stress environments
- Currently pursuing a degree in Cybersecurity and IT
Timeline
Sales Associate
The Fret Shop
07.2025 - Current
Server
Hound & Harvest
03.2023 - 01.2024
Food Truck Operator
Hippea Camper
03.2022 - 06.2024
Car Wash Attendant
Fast Trac Car Wash
08.2018 - 12.2021
Cook
Sonic Drive-In
06.2017 - 03.2019
High School Diploma - undefined
Westminster Christian Academy
No Degree - Computer Information Systems
Calhoun Community College