Justin Rodriguez
West Covina,CA
Summary
Dedicated lead bartender and bar supervisor with 15+ years of experience in the hospitality industry, specializing in bartending, bar management and staff training. Proven track record in overseeing teams of up to 12 bartenders, ensuring compliance with health regulations, and enhancing customer service standards. Successfully developed training materials and cocktail menus, contributing to a consistently high-quality bar experience. Seeking to leverage extensive bartending expertise in a dynamic bar environment. Authorized to work in the US for any employer
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
19
19
years of professional experience
Work History
Bartender
Capo public house
Whittier, CA
04.2025 - Current
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
Lead Bartender/Bar supervisor
Rock and Brews @ Yaamava Resort and Casino
Highland, CA
07.2021 - 10.2024
- Transitioned from Bartender to Lead Bartender in October 2021. New duties included training of new staff, overseeing bartenders on duty, handling guest issues, in addition to running both bars inside the restaurant.
- In July of 2022, transitioned again, working as a restaurant Supervisor 2 of the 6 scheduled weekly shifts, as a way to prepare for a management role.
- New responsibilities included supervising more directly with the bar, restaurant and kitchen staff.
- Lastly, in February of 2023, worked full-time in a supervisory role until closure of the establishment.
- Some responsibilities and duties were:
- Managed a team of 12 bartenders, providing guidance and support to ensure efficient operations
- Trained new bartenders on drink recipes, proper techniques, and customer service standards
- Ensured compliance with all health and safety regulations regarding food handling, alcohol service, and bar cleanliness
- Conducted monthly meetings with the bar staff to discuss performance goals, provide feedback, and recognize outstanding achievements
- Developed training materials on mixology techniques ensuring consistent quality across all drinks served at the bar
- Maintained cleanliness of the bar area according to health department guidelines resulting in zero violations during routine inspections
- Assisted management in creating employee schedules based on forecasted business volume while optimizing labor costs
Lounge Bartender
Embassy Suites by Hilton
Brea, CA
02.2007 - 11.2021
- Lead bartender in the hotel lobby for 14+ years, wherein responsibilities included tending bar in the lounge, serving in the restaurant, delivering room service orders and bartending events for banquets.
- Other responsibilities included:
- Point person for in-house POS system RPower, which included pricing, layout, and reports.
- Maintained inventory levels by conducting regular stock checks, placing orders as needed, a selecting new items with vendors.
- Ensured compliance with all health and safety regulations related to bar operations
- Developed strategies for upselling premium spirits and specialty cocktails, as well add-on price points for the lounge and kitchen.
- Maintained cleanliness of the bar area at all times according to sanitation standards.
- Developed and implemented new cocktail menus for the lounge, including private events, banquets, etc.
Education
Associate in Science (AS) - Kinesiology
Cal State Fullerton
Skills
- Food handling
- Mixology expertise
- Team player attitude
- Highly reliable
- Customer service
- Strong multitasking
- Clear and effective communication
- Engaging personality
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Payment processing
- Handling difficult customers
- Memory retention
- Hospitality service expertise
- Team training and development
- Drink preparation techniques
- Inventory
- Sales expertise
Timeline
Bartender
Capo public house
04.2025 - Current
Lead Bartender/Bar supervisor
Rock and Brews @ Yaamava Resort and Casino
07.2021 - 10.2024
Lounge Bartender
Embassy Suites by Hilton
02.2007 - 11.2021
Associate in Science (AS) - Kinesiology
Cal State Fullerton