JUSTIN ROSA
Suffern
Summary
Hardworking Security Supervisor with advanced knowledge of corporate protocols and successful strategies for protecting assets and personnel. Stays on top of security activities with proactive monitoring and management techniques. Motivational team leader with good understanding of performance optimization strategies and disciplinary requirements.
Overview
14
14
years of professional experience
Work History
Security Officer
Allied Universal Security
11.2021 - Current
- Greet clients upon entering the branch
- Patrol the location to ensure all exits are clear, doors are secure and walk ways are safe
- I escort contractors around the branch to perform their duties
- If asked by staff, I escort clients to the restrooms
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Team Leader
Northwestern Mutual
11.2020 - 10.2021
- Reviewed existing security protocols to detect vulnerabilities and implemented corrective actions
- Formulated security action plans and analyzed data and trends to drive continuous performance improvements
- Evaluated team personnel regularly to assess performance and eliminate performance gaps negatively impacting building security
- Managed staff schedules and coordinated daily assignments for optimal security with minimal disruption to operations
- Gave input on hiring decisions to help senior managers and coordinated employee training
- Collaborated with fire, law enforcement, and medical personnel to handle advanced security issues and emergencies
- Detected and resolved personnel problems to keep team on-task and working collaboratively to maintain security presence
- Enforced access rules and activity restrictions to best protect assets and personnel
- Patrolled the premises to identify and quickly respond to suspicious individuals or activities
- Responded to inquiries and requests for assistance from visitors and staff members
- Monitored entrances and exits to control access and prohibit entry of unauthorized individuals
- Maintained logs and records of deliveries, shipments, and vendors, both inbound and outbound
- Completed daily reports outlining regular activities and notable incidents, including theft and property damage
- Regularly used Symmetry guest and Symmetry Management software to register guest and ne hires into our security systems
Security Sites Supervisor
G4S Global
08.2018 - 10.2020
- Formulated security action plans and analyzed data and trends to drive continuous performance improvements
- Evaluated team personnel regularly to assess performance and eliminate performance gaps negatively impacting building security
- Enforced access rules and activity restrictions to best protect assets and personnel
- Gave input on hiring decisions to help senior managers and coordinated employee training
- Monitored security and staff activities to identify and eliminate compliance concerns
- Managed staff schedules and coordinated daily assignments for optimal security with minimal disruption to operations
- Collaborated with fire, law enforcement, and medical personnel to handle advanced security issues and emergencies
- Identified and investigated possible security breaches
- Investigated complaints and calls regarding accidents, hazards, and theft
- Responded promptly to crises involving medical issues and intrusion alarms
- Trained subordinates and non-security personnel in proper methods for handling security concerns
- Monitored entrances, exits and CCTV feeds to keep close eye on movements of individuals and materials throughout facility
- Followed emergency response procedures to deliver initial medical care and secure evidence of criminal activities
Security Officer
G4S Global
06.2016 - 08.2018
- Directed individuals through security processes, clearly explaining policies and procedures
- Monitored operations at screening points to proactively intervene and mitigate escalations
- Leveraged critical thinking to identify and address potential security threats
- Checked and verified validity of identification and boarding passes
- Investigated incidents involving use of force or weaponry to minimize liability and protect public and security personnel safety
- Completed incident reports for management and law enforcement officials
- Circulated among employees, visitors, and patrons to protect property and preserve order
- Brought in and worked with law enforcement, emergency personnel and firefighters to handle advanced situations
- Scanned personnel, belongings and shipments to identify dangerous items or signs of theft
- Completed daily reports outlining regular activities and notable incidents, including theft and property damage
- Patrolled the premises to identify and quickly respond to suspicious individuals or activities
- Protected VIPs on-site and during transportation to destinations
- Responded to inquiries and requests for assistance from visitors and staff members
- Monitored entrances and exits to control access and prohibit entry of unauthorized individuals
Security Officer
G4S Global
09.2011 - 06.2016
- Monitored operations at screening points to proactively intervene and mitigate escalations
- Leveraged critical thinking to identify and address potential security threats
- Directed individuals through security processes, clearly explaining policies and procedures
- Investigated incidents involving use of force or weaponry to minimize liability and protect public and security personnel safety
- Checked and verified validity of identification and boarding passes
- Completed incident reports for management and law enforcement officials
- Completed daily reports outlining regular activities and notable incidents, including theft and property damage
- Maintained logs and records of deliveries, shipments, and vendors, both inbound and outbound
- Brought in and worked with law enforcement, emergency personnel and firefighters to handle advanced situations
- Responded to inquiries and requests for assistance from visitors and staff members
- Circulated among employees, visitors, and patrons to protect property and preserve order
- Patrolled the premises to identify and quickly respond to suspicious individuals or activities
- Monitored entrances and exits to control access and prohibit entry of unauthorized individuals
Education
HIGH SCHOOL DIPLOMA -
North Rockland High School
Thiells, NyASSOCIATE DEGREE - CRIMINAL JUSTICE
Rockland Community College
Suffern, NY03.2025
Skills
- Monitoring
- Investigation
- Patrolling
- Reviewing CCTV footage
- Identifying concerns
- Protecting personnel
- Protecting assets
- Security protocols
- Access control
- Symmetry Guest
- Symmetry Management
Timeline
Security Officer
Allied Universal Security
11.2021 - Current
Security Team Leader
Northwestern Mutual
11.2020 - 10.2021
Security Sites Supervisor
G4S Global
08.2018 - 10.2020
Security Officer
G4S Global
06.2016 - 08.2018
Security Officer
G4S Global
09.2011 - 06.2016
ASSOCIATE DEGREE - CRIMINAL JUSTICE
Rockland Community College
HIGH SCHOOL DIPLOMA -
North Rockland High School
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