Justin Ruiz
Elizabeth
Summary
Adaptable professional with a solid background in optometry and product education. Known for excellent communication and time management skills, successfully streamlined appointment scheduling processes to enhance patient experiences and operational efficiency.
Overview
4
4
years of professional experience
Work History
Senior Optometric Technician
Warby Parker
Short Hills, NJ
09.2024 - Current
- Assisted optometrists with diagnostic tests and procedures using specialized equipment.
- Educated patients on proper contact lens care and eyewear options.
- Streamlined appointment scheduling process to enhance patient flow and reduce wait times.
- Conducted patient intake and prepared charts for comprehensive eye exams.
- Managed inventory of optical products, ensuring accurate stock levels and timely replenishment.
- Trained new staff on operational procedures and customer service standards.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Product Operations Educator
Lululemon
Short Hills, NJ
09.2022 - 08.2024
- Facilitated workshops to enhance product knowledge among team members and customers.
- Developed training materials to support continuous learning and development initiatives.
- Designed and delivered engaging educational experiences aligned with brand values.
- Collaborated with cross-functional teams to create immersive community events promoting well-being.
Education
High School Diploma -
Elizabeth High School
ElizabethSkills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Time management
- Multitasking
- Excellent communication
- Problem resolution
Timeline
Senior Optometric Technician
Warby Parker
09.2024 - Current
Product Operations Educator
Lululemon
09.2022 - 08.2024
High School Diploma -
Elizabeth High School