Justin Ryan Viado
San Jose,CA
Overview
8
8
years of professional experience
Work History
Personal Trainer
UFC Gym
San Jose, CA
05.2025 - Current
- Advocated for member retention by improving service quality and optimizing the operational process.
- Conducted assessment and tailored programs with attention to risk factors, physical and injury limitation.
- Educated clients on proper equipment use, posture and movement patterns to avoid incidents.
- Maintained a clean, safe and welcoming environment while monitoring equipment usage.
Personal Trainer
Fitness 19
San Jose, CA
07.2020 - 07.2021
- Met monthly operational revenue goals through team leadership and strategic member engagement.
- Trained staff in safety expectations, professional conduct and emergency response procedures.
- Maintained accurate records related to scheduling, inventory, member and staff interaction.
- Assisted clients in setting realistic short-term and long-term goals.
Assistant Fitness Manager
24 Hour Fitness
San Jose, CA
10.2018 - 03.2020
- Supervised daily operations, managed scheduling, and ensured alignment with safety protocols.
- Tracked team progress, coordinated tasks, and maintained accountability to meet operational objectives.
- Conducted regular 1:1 coaching and team meeting to support performance, training and goals alignment.
- Organized and created events for the gym
- Managed and resolved operational and safety issues, escalating critical concern to senior leadership.
Personal Trainer / Front Desk
24 Hour Fitness
San Jose, CA
04.2017 - 10.2018
- Responded to client questions and concerns, escalating unresolved issues or safety risks to management.
- Managed high-volume phone calls, messages, and task coordination, supporting operational efficiency.
- Maintained logs, updated profiles, and monitor retails goals to support operations efficiency.
- Conducted gym tours, explained membership options, and helped prospective members understand the role.
Education
Bachelor's degree - Kinesiology
San Jose State University
San Jose, CA05.2025
Associated Degree - Kinesiology Coursework
Evergreen Valley College
San Jose, CA06.2023
Skills
- Detail-oriented
- Adaptable
- Team coordination
- Performance monitoring
- Staff training
- Coaching
- Safety protocol enforcement
- Incident response
- Reporting
- Workflow organization
- Proactive problem-solving
Timeline
Personal Trainer
UFC Gym
05.2025 - Current
Personal Trainer
Fitness 19
07.2020 - 07.2021
Assistant Fitness Manager
24 Hour Fitness
10.2018 - 03.2020
Personal Trainer / Front Desk
24 Hour Fitness
04.2017 - 10.2018
Bachelor's degree - Kinesiology
San Jose State University
Associated Degree - Kinesiology Coursework
Evergreen Valley College