Justin Saulnier
Marlborough,MA
Summary
Quality-driven Professional with proven record of excellent job performance. Manages projects at each stage with diligent and attentive approach, carefully checking details and testing assumptions. Skilled in training junior personnel in principles and practices.
Overview
15
15
years of professional experience
Work History
IMPORTS WIRE LEAD
TJX Companies
Marlborough, Massachusetts
08.2022 - Current
- Review daily balances to ensure all payments have paid and posted properly to avoid vendor or departmental impact.
- Upon daily review of balances, check for any returned wires and follow department procedures to process offsets and rectify issues causing return.
- Monitor, review and approve banking requests (New and Updates)
- Responsible for wire approvals under 15K USD
- Monitors and actions invoice submission issues in "Parking Lot"
- Tracks and notifies vendors weekly when submitting duplicate invoice numbers
- Monitor and distribute RTV Claims to Coordinators to action
- Follow up with coordinators to ensure timely processing of aging, recon and VR items
- Provides support to coordinators as needed.
- Managed development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.
- Identified root causes of recurring issues through rigorous problem-solving techniques, developing long-term solutions to prevent recurrence.
IMPORTS WIRE COORDINATOR
TJX Companies
Marlborough, Massachusetts
03.2022 - 08.2022
- Ensure all documents are in order and enter invoices to be processed
- Create Wire Packages by vendor and ensure all flags are resolved
- Review and resolve incoming vendor correspondence
- Work with Vendors to update or add Bank details to system for payment
- Complete Aging and PO Reconciliation assignments within requested Timeframe.
Assistant Branch Manager
TD Bank
Acton, MA
07.2009 - 05.2018
- Supported Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Trained and mentored new employees, fostering positive work environment that led to higher retention rates.
- Supervised team of 8 branch employees and made recommendations regarding performance evaluations.
- Coordinated staff schedules, maintaining optimal staffing levels during peak business hours for improved customer experience.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Implemented process improvements to increase productivity.
Education
HIGH SCHOOL DIPLOMA -
Maynard High School
Maynard, MA06.1997
Skills
- Effective Communication
- Team Collaboration
- Multitasking
- Time Management
- Attention to Detail
- Teamwork and Collaboration
- Adaptability and Flexibility
- Strategic Thinking
References
References available upon request
Timeline
IMPORTS WIRE LEAD
TJX Companies
08.2022 - Current
IMPORTS WIRE COORDINATOR
TJX Companies
03.2022 - 08.2022
Assistant Branch Manager
TD Bank
07.2009 - 05.2018
HIGH SCHOOL DIPLOMA -
Maynard High School