Justin Schnaedter
Clermont,FL
Summary
Results-oriented Lead Project/Program Manager with expertise in program management and stakeholder engagement. Delivered complex projects on time while maintaining high client satisfaction. Specializes in strategic planning and risk management, enhancing collaboration across teams. Demonstrates strong leadership and problem-solving skills to navigate challenging project environments.
Overview
21
21
years of professional experience
Work History
Lead Project/Program Manager
Automatic Data Processing
Maitland, FL
01.2023 - Current
- Manage all project phases, including initiation, planning, execution, monitoring, control and closure in both Major Account Services (MAS) & National Account Services (NAS)
- Enterprise-level program management experience successfully leading multiple, highly complex, medium to large cross-functional, multi-year projects concurrently, from concept to delivery, in a matrixed environment
- Experience presenting to executive level stakeholders
- Strong knowledge of project management processes, tools, and structured methodologies
- Experience driving timeliness and budgets, and proactively leading communication with cross-functional stakeholders
- Excellent at managing multiple, changing, competing priorities
- Excellent interpersonal skills with demonstrated ability to work with and communicate confidently with stakeholders at all levels, both verbally and in writing
- Excellent negotiation and facilitation skills, including effectively communicating with multiple functions/organizations to identify and negotiate required resources
- Directed day-to-day project activities and staff in matrix organization to ensure alignment with project goals
- Ensure milestones are successfully met through oversight of project vehicles and coordination of resources
- Led stakeholder and team communication throughout project lifecycle to facilitate collaboration and transparency
- Create Project plans, including deliverables, activities, timelines and budgets
- Assess, manage, resolve and escalate risks and issues
- Make decisions based on information and input in a timely manner
- Work on projects with high complexity
- Mentoring Project Managers – Recognized expert in workstream, mentoring PM new hires, conducting ADP interviews for PMs, ICs and active participant in New Hire programs
Implementation Consultant III-Migrations HR
Automatic Data Processing
Maitland, FL
01.2019 - 01.2023
- Led client implementation process for migrations HR on Vantage, Enterprise & WFN, ensuring seamless transitions.
- Manage implementations for custom projects. Benefit Reimplementation & full HCM projects
- Cultivated effective, proactive relationships and communications with internal teams and clients, enhancing collaboration.
- Managed project communications with clients and ADP on project status, ensuring timely completion of all tasks.
- Conducted project initiation activities such as Business Process Improvements for both Vantage & WFN.
- Maintain milestones and project status in ADP Project Management Applications.
- Secured consistent NPS survey results above 90% for project evaluations
Implementation Consultant II-Migrations Payroll
Automatic Data Processing
Maitland, FL
01.2017 - 01.2019
- Managed client implementation process for new shares and migrations, ensuring alignment with client needs.
- Manage implementations for specific/specialized products by working with the client.
- Develop and maintain effective, proactive relationships and communications with clients.
- Coordinated communication with clients and ADP on project status, ensuring timely completion of all tasks.
- Facilitated project kickoff meetings to outline objectives and gather initial requirements.
- Maintained milestones and project status in ADP Project Management Applications to track progress effectively.
HRIS Analyst
Charter Schools USA, Inc.
Ft. Lauderdale, FL
01.2015 - 01.2017
- Developed complex queries to extract and compile information from the HRIS system for reporting and decision-making.
- Served as liaison between Human Resources and functional departments at CSUSA, delivering system support and analysis to address HR needs and enhance user experience with HR information systems.
- Collaborated with HR staff to assess needs for business functions within the department, facilitating management in identifying options and recommending process enhancements.
Project Services Consultant
Automatic Data Processing
Elk Grove Village, IL
01.2011 - 01.2015
- Recommended and implemented solutions addressing client business issues and concerns
- Incorporated new processes and tools in ADP solution recommendations to enhance client outcomes
- Recommended solutions to the client based on extensive knowledge.
- Established strong client connections to foster trust and long-term collaboration
- Analyzed existing systems and business processes to identify interface requirements
HR & Benefits Service Center Sr. Support Specialist
Automatic Data Processing
Elk Grove Village, IL
01.2009 - 01.2011
- Managed open enrollment processes, guiding employees through benefits selection and enrollment.
- Troubleshot HR and Benefit releases for clients, ensuring smooth implementation and user satisfaction.
- Coordinated integration and connection support to improve system functionality and user experience.
- Import Specialist on both HRB and Pay Expert Modules
Sr. RSM Client Support Specialist
Automatic Data Processing
Elk Grove Village, IL
01.2007 - 01.2009
- Conducted client training on products and new features within Pay Expert, enhancing user proficiency
- Provided technical support for Pay Expert software to representatives and clients, ensuring effective use of product features
- Resolved Amendments and W-2 changes, ensuring compliance and accuracy in client documentation
Sr. RSM Teledata Representative
Automatic Data Processing
Elk Grove Village, IL
01.2005 - 01.2007
- Executed payroll data implementation to ensure accurate processing based on client submissions.
- Facilitated discussions with Implementation Team to resolve payroll issues, enhancing overall service quality.
- Managed client accounts to ensure accurate service delivery.
- Coordinated communication between clients and internal teams.
- Resolved customer inquiries and concerns effectively.
Education
High School Diploma -
Main South High School
Park Ridge, IL01-2001
Some College (No Degree) - Business 101
Oakton Community College
Des Plaines, ILSkills
- Program management
- Project planning
- Risk management
- Stakeholder engagement
- Client relationship management
- Leadership
- Communication skills
- Calm under pressure
- Budget management
Accomplishments
• Emerging Leaders Course Completion
• Workstream Process Improvements Team
• Pilot WFN Teams
• Recognized for Associate Development
• Contributor to Process improvements on NAS WFN Playbook
• Mentoring PMs, ICs in 1x1 capacity to help grow knowledge
• Workstream Process Improvements Team
• Pilot WFN Teams
• Recognized for Associate Development
• Contributor to Process improvements on NAS WFN Playbook
• Mentoring PMs, ICs in 1x1 capacity to help grow knowledge
Timeline
Lead Project/Program Manager
Automatic Data Processing
01.2023 - Current
Implementation Consultant III-Migrations HR
Automatic Data Processing
01.2019 - 01.2023
Implementation Consultant II-Migrations Payroll
Automatic Data Processing
01.2017 - 01.2019
HRIS Analyst
Charter Schools USA, Inc.
01.2015 - 01.2017
Project Services Consultant
Automatic Data Processing
01.2011 - 01.2015
HR & Benefits Service Center Sr. Support Specialist
Automatic Data Processing
01.2009 - 01.2011
Sr. RSM Client Support Specialist
Automatic Data Processing
01.2007 - 01.2009
Sr. RSM Teledata Representative
Automatic Data Processing
01.2005 - 01.2007
High School Diploma -
Main South High School
Some College (No Degree) - Business 101
Oakton Community College