Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Setters

Mount Sterling ,KY

Summary

Dynamic automotive technician with expertise in diagnostics and wheel alignment, honed at Triangle Chevrolet. Proven ability to enhance customer satisfaction through effective communication and technical problem-solving. Skilled in brake systems, front-end suspension, and vehicle inspections. Consistently delivering high-quality workmanship and fostering strong client relationships. Committed to continuous learning and team collaboration. Very interested in furthering my education by obtaining further certifications.

Overview

11
11
years of professional experience

Work History

Alignment Technician

Triangle Chevrolet
10.2024 - Current
  • Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
  • Interacted with customers to explain issues causing misalignment or damage to vehicle.
  • Maintained a clean working environment, adhering to company guidelines on cleanliness and safety protocols at all times.
  • Assisted customers in understanding the importance of proper wheel alignment for optimal driving conditions.
  • Diagnosed customer vehicle problems and assigned specific model repair kit needed for misalignment.
  • Drove and guided vehicles onto vehicle lifts and safely secured vehicles to prevent shift.
  • Ensured accurate diagnosis of alignment issues through the use of advanced computerized equipment and software systems.
  • Increased customer satisfaction with precise tire balancing, rotations, and repairs.

Auto Mechanic Technician

Katie's Tire
07.2020 - 09.2024
  • Upheld company reputation by consistently delivering high-quality workmanship and maintaining strong customer relationships.
  • Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
  • Boosted overall shop efficiency by maintaining clean workspaces and properly disposing of hazardous materials according to regulations.
  • Increased repeat business through exceptional customer service and communication regarding vehicle needs.
  • Evaluated client vehicles for additional repair needs during routine service appointments, offering recommendations based on findings.
  • Collaborated with team members to diagnose complex vehicle issues and develop effective solutions.
  • Repaired or replaced malfunctioning components using appropriate tools, enhancing overall vehicle functionality.

Leather Craftsman

Quillins Leather and Tack
01.2016 - 07.2020
  • Spearheaded creative problem-solving initiatives that resulted in innovative solutions for complex design challenges.
  • Cut materials according to specifications in preparation for installation.
  • Enhanced customer satisfaction by delivering high-quality craftsmanship in all projects.
  • Used complex sewing machine to create horse halters
  • Repair sewing machine

Tire and Lube Technician

Green's Toyota Of Lexington
08.2014 - 02.2015
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Improved customer satisfaction by providing timely and accurate tire and lube services.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.

Education

Certification - Alignment Certification

Hunter Training
Jacksonville
01-2024

High School Diploma -

Montgomery County High School
Mount Sterling, KY
05-2006

Skills

  • Critical thinking capacity
  • Brake systems
  • Automotive diagnostics
  • Suspension systems
  • Continuous learning attitude
  • Vehicle inspection proficiency
  • Technical problem solving
  • Wheel alignment expertise
  • Oil changes
  • Brake system service
  • Diagnostic
  • Hand tools proficiency
  • Customer service
  • Teamwork and collaboration

Timeline

Alignment Technician

Triangle Chevrolet
10.2024 - Current

Auto Mechanic Technician

Katie's Tire
07.2020 - 09.2024

Leather Craftsman

Quillins Leather and Tack
01.2016 - 07.2020

Tire and Lube Technician

Green's Toyota Of Lexington
08.2014 - 02.2015

Certification - Alignment Certification

Hunter Training

High School Diploma -

Montgomery County High School

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