Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
19
19
years of professional experience
Work History
Advanced Distribution Support
Allsteel Panel Plant
04.2018 - Current
Used ticketing systems to manage and process support actions and requests.
Documented support interactions for future reference.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Monitored systems in operation and quickly troubleshot errors.
Made individual adjustments to inventory inside the computer system
Shift Leader
Hardee's
10.2004 - 07.2017
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
AlWood High School
Woodhull, IL
05.2006
Skills
Performance Optimization
Wireless Networking
System Diagnostics
Training and Mentoring
Timeline
Advanced Distribution Support
Allsteel Panel Plant
04.2018 - Current
Shift Leader
Hardee's
10.2004 - 07.2017
High School Diploma -
AlWood High School
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