Results-driven professional with a strong background in customer service and team leadership. Proven ability to train staff, ensure safety compliance, and resolve customer issues effectively.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Assistant Manager
Duck Thru
Lewiston Woodville, North Carolina
05.2026 - Current
Supervised daily operations including scheduling shifts, assigning duties.
Assisted in managing daily store operations and staff schedules.
Trained new employees on customer service and store policies.
Coordinated inventory management and restocking procedures effectively.
Resolved customer complaints and provided solutions promptly.
Monitored sales trends to enhance product availability and display.
Ensured compliance with safety and health regulations in the workplace.
Material Handler
Weyerhaeuser
Plymouth, North Carolina
10.2023 - 05.2026
Loaded and unloaded trucks following safety protocols.
Loaded and unloaded trucks with appropriate material handling equipment.
Operated forklifts to move materials within the warehouse.
Inspected incoming materials for quality assurance.
Inspected materials for any damages or defects upon receipt.
Received and distributed incoming materials to designated areas.
Sorted and organized inventory for efficient access.
Palletized boxes to increase movement and shipment efficiency.
Partnered with team members to optimize workflow and maintain operational efficiency.
Worked with supervisors to create effective storage methods for better inventory management.
Recorded inventory levels using warehouse management software.
Assisted in training new hires on safety procedures.
Protected company inventory by maintaining and organizing storage areas.
Reported any malfunctions or damages of material handling equipment promptly.
Managed warehouse receiving, storing and shipping.
Disposed of debris and hazardous materials properly to avoid contamination.
Disposed of debris and hazardous materials properly to avoid contamination.
Delivery Driver
Fed Ex Ground
plymouth, North Carolina
08.2023 - 12.2025
Managed time effectively to consistently meet and exceed scheduled delivery windows.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Operated delivery vehicle following safety protocols and regulations.
Navigated routes using GPS systems to optimize delivery efficiency.
Communicated timely delivery status to customers and team members to ensure transparency and satisfaction.
Transported and safely delivered items to prevent damage or loss.
Drove safely in various weather conditions, maintaining delivery schedules and ensuring package integrity.
Loaded and unloaded packages efficiently at designated locations.
Assisted in training new drivers on operational procedures and safety measures.
Documented delivery confirmations through electronic scanning systems accurately.
Material Handler
Olam Edible Nuts
Edenton, North Carolina
04.2022 - 08.2023
Loaded and unloaded trucks following safety protocols.
Operated forklifts to move materials within the warehouse.
Sorted and organized inventory for efficient access.
Collaborated with team members to maintain workflow efficiency.
Maintained cleanliness and organization of work areas.
Sanitation Worker
QSI Sanitation
Lewiston Woodville, North Carolina
01.2021 - 03.2022
Operated cleaning equipment safely and efficiently to ensure thorough sanitation.
Maintained cleanliness and sanitation in assigned areas throughout facilities.
Adhered to health and safety regulations while performing sanitation duties.
Collaborated with team members to enhance sanitation procedures and efficiency.
Assisted in training new staff on proper cleaning techniques and safety standards.
Inspected cleaning supplies and reported inventory needs to management.
Material Handler
jimbo jumbo
Edenton, North Carolina
01.2020 - 01.2021
Loaded and unloaded trucks following safety protocols.
Operated forklifts to move materials within the warehouse.
Sorted and organized inventory for efficient access.
Recorded inventory levels using warehouse management software.
Managed work area cleanliness by following company guidelines for organization.
Assisted in training new hires on safety procedures.
Assistant Manager
Duck Thru Food Stores
Lewiston Woodville, North Carolina
02.2018 - 12.2019
Supervised daily operations including scheduling shifts, assigning duties.
Assisted in managing daily store operations and staff schedules.
Coordinated inventory management and restocking procedures effectively.
Monitored sales trends to enhance product availability and display.
Resolved customer complaints and provided solutions promptly.
Ensured compliance with safety and health regulations in the workplace.
Cook Operator
Burger King
Plymouth, North Carolina
02.2017 - 01.2018
Monitored food quality, ensuring compliance with health and safety regulations.
Operated kitchen equipment, maintaining cleanliness and ensuring proper functionality for safe food preparation.
Collaborated with team members to streamline kitchen operations during peak hours, enhancing service speed.
Organized workstations to optimize workflow and minimize preparation time.
Maintained inventory levels and restocked supplies to support uninterrupted kitchen operations.
Assisted in training new staff on food preparation techniques and safety measures.