Justin Skrypnyk
Little Elm
Summary
Motivated operations leader seeking employment in a new company to gain more hands-on experience in leadership, and continuing to grow individually and with a company. Outgoing and friendly with strong drive to succeed within the area of my future position. Putting myself in areas to succeed and learn to be able to grow within my future role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
Petco
Frisco, TX
08.2024 - Current
- Oversaw daily operations, ensuring compliance with corporate policies and safety standards.
- Streamlined workflow processes, enhancing operational efficiency across departments.
- Led training programs for staff, promoting skill development and team cohesion.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
Guest Advisor Leader
Petco
McKinney, TX
05.2022 - 08.2024
- Recommended additional or complementary services based on information provided or selected to meet sales and profit goals.
- Participated in inventory preparation, execution and follow-up to maintain equipment and supplies.
- Served multiple guests while maintaining composure to reduce wait times during busy or peak periods.
- Established and maintained guest relationships to yield positive online reviews, favorable feedback and repeat business.
- Coaching employees on how to best serve a guest, while being aware of the metrics currently needing to be met
Microsoft Certified Advisor
Best Buy
Frisco, TX
03.2021 - 05.2022
- Recommended additional or complementary services based on information provided or selected to meet sales and profit goals.
- Recognized potential theft or loss situations and offered personal guest service to deter theft.
- Served multiple guests while maintaining composure to reduce wait times during busy or peak periods.
- Established and maintained guest relationships to yield positive online reviews, favorable feedback and repeat business.
- Formatted documents with Microsoft products to follow specific corporate style guides.
- Analyzed workflows and established priorities for daily operations.
- Led the sales team in the computer department to divvying out tasks/projects
- Aided my sales team helping to overcome objections and confusion when purchasing Microsoft Products
- Responsible for the selling of Microsoft products and hitting a quota for Microsoft Office and other Microsoft products
- Responsible for coaching my employees on the importance of selling Microsoft, along with Best Buy metrics of Credit Cards, and subscription based services
Inventory Specialist
Best Buy
Frisco, TX
08.2018 - 03.2021
- Performed inventory cycle counting and identified discrepancies.
- Inspected incoming materials for damage.
- Performed scheduled inventory counts and supply audits.
- Conducted routine and ad hoc reporting and analysis to evaluate inventory performance, diagnosing and resolving issues.
- Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
- Coordinated receipt of incoming materials and verified accuracy of items received.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Participated in physical inventory counts to keep information accurate and current.
- Packaged items with appropriate materials to prevent damage during shipping.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Leading the trucks, overseeing the process and leading the team so it can be put away in a timely manner
Education
High School Diploma -
Plano West Senior High School
Plano, TX06-2018
Skills
- Product Upselling
- Business Development
- Guest Relations
- Operations Management
- Staff Supervision
- Problem-Solving Skills
- Staff Training
- Teamwork and Collaboration
- Coaching and Mentoring
- Computer Skills
- Team leadership
- Operations management
- Customer service
- Problem-solving
Certification
- Certified Microsoft Advisor, Best Buy - 2022-2023
Hobbies
- Listening to music
- Physical activity (Gym, soccer, rock climbing, hiking)
- Philosophy and opening myself to others and new ideologies
- The Outdoors (Camping, hiking, walks, running)
Education and Training
other
Timeline
Operations Manager
Petco
08.2024 - Current
Guest Advisor Leader
Petco
05.2022 - 08.2024
Microsoft Certified Advisor
Best Buy
03.2021 - 05.2022
Inventory Specialist
Best Buy
08.2018 - 03.2021
High School Diploma -
Plano West Senior High School