Justin Smethers
Huffman,TX
Summary
Dedicated professional with a strong commitment to punctuality and exceptional customer service. Contributed to team success through flexibility and a proactive approach to learning.
Overview
1
1
Certification
4
4
years of post-secondary education
9
9
years of professional experience
Work History
PNC Communications
Laborer
Dayton, Tx
08.2025 - 08.2026
- Collaborated with other tradespeople onsite during construction projects.
- Resolved issues arising from design or construction problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Monitored inventory levels of supplies used during construction jobs.
- Cleared debris from construction sites to maintain a safe working environment.
- Developed and implemented site safety plans for construction projects.
- Coordinated deliveries of building materials to the construction site.
Assistant Retail Manager
Max and Zach's Vapor Shop
Liberty, TX
10.2023 - 07.2025
- Handled customer inquiries and resolved complaints effectively and promptly.
- Greeted customers and offered assistance in finding needed items.
- Trained new employees on customer service standards and product knowledge.
- Coordinated promotional events to enhance customer engagement and sales.
- Maintained inventory levels using point-of-sale systems and stock management tools.
- Collaborated with team members to optimize merchandising displays and product placements.
- Conducted regular team meetings to discuss sales strategies and improve performance.
- Supervised bank deposits and inventory receipts as part of closing procedures.
- Delegated tasks and communicated expected deadlines to team members, supervising task completion.
- Verified store interior conditions to maintain high standards for customer experience. and exterior to check merchandise presentation and proper signage.
Retail Sales Associate
Max and Zach's Vapor Shop
Crosby, TX
01.2023 - 10.2023
Chipotle Crew Member
Chipotle Mexican Grill
Spring, TX
01.2022 - 01.2023
- Greeted customers and provided friendly service to enhance dining experience
- Provided warm greetings to customers to enhance their overall experience. and provided friendly service to enhance dining experience
- Coordinated with vendors to ensure timely delivery of supplies
Walmart Stocker
Walmart
Spring, TX
06.2021 - 05.2022
- Organized and replenished store inventory overnight to ensure product availability.
- Stocked shelves with merchandise, maintaining optimal inventory levels for customer satisfaction.
- Organized product displays to improve customer accessibility and highlight promotions.
- Assisted customers in locating products and answering inquiries.
Dairy Queen Shift Leader
Z&G Enterprises
10.2019 - 06.2021
- Delivered exceptional customer service by accurately taking and preparing orders while maintaining a friendly demeanor.
- Resolved customer concerns and complaints effectively and promptly to ensure customer satisfaction.
- Supervised and trained team members, enhancing their skills and ensuring they met performance expectations.
- Collaborated with the team to meet sales targets and operational goals, including maintaining product quality and consistency.
- Assisted in inventory management by monitoring stock levels and placing orders to maintain sufficient supplies.
- Addressed customer concerns and complaints promptly, achieving high levels of customer satisfaction.
- Assisted in inventory management, monitoring stock levels, and placing orders as needed to maintain sufficient supplies.
- Implemented and enforced company policies and procedures to ensure a safe and efficient work environment.
- Demonstrated flexibility by working various shifts, including evenings and holidays.
Grill Cook
Dairy Queen
Kingwood, TX
10.2019 - 02.2021
- Prepared and cooked food items according to Dairy Queen standards.
- Operated grill and fryer equipment for food preparation.
- Prepared food and maintained cleanliness of grill area to ensure efficient operations.
- Maintained cleanliness and organization of the grill station.
- Recognized as employee of the month for outstanding performance.
Server
Zamittis italian ristorante
Kingwood, TX
06.2020 - 01.2021
Whataburger Team Member
Whataburger
01.2018 - 09.2019
- Delivered excellent customer service in fast-paced restaurant environment.
- Provided attentive customer service in fast-paced restaurant environment, enhancing guest satisfaction.
- Prepared and assembled menu items efficiently to meet high volume demands and maintain quality standards.
- Operated kitchen equipment safely and effectively during peak hours, ensuring smooth kitchen operations.
Education
Associate of Science - Computer Science
Lone Star College
Houston, TX 08.2026 - 08.2026
High school diploma -
Caney Creek High School
Conroe, TX 08.2014 - 06.2018
Skills
- Customer Service
- Food Production
- Food Service
- Food Safety
- Food hygiene
- Kitchen sanitation
- Kitchen Experience
- Food handling
- Cooking
- Grilling
- Deep frying
- Pan frying
- Bartending
- Cash register operation
- Cash Handling
- POS
- Retail Sales
- Customer interaction
- Social media management
- Writing skills
- Editing
- Communication skills
- Phone client interaction
- Phone communication
- Communication effectiveness
- Attention to detail
- Organizational skills
- Shift management
- Upselling
- Inventory management
- Cleaning Experience
- Kitchen equipment sanitization
- Equipment cleaning
- Sanitation
- Warehouse experience
- Logistics coordination
- Material handling
- Stocking
- Moving
- Manual handling
- Outdoor work
- Technical support
- Software diagnostics
- Computer operation
- Windows
- Computer skills
- Computer literacy
- Typing
- Research
- Safety compliance
- Conflict management
- Problem resolution
- Hospitality expertise
- Brand promotion
- Sales
- Busser
- Grocery store
- Restaurant experience
- Clean workspace maintenance
- Hand tools
- Productivity software
- Food Safety
- Customer service
- Inventory management
- Communication effectiveness
- Problem resolution
- Technical support
- Safety compliance
- Hospitality expertise
- Brand promotion
- Conflict management
Certification
- Food Handler Certification, 02/01/20, Present
- Driver's License, 12/01/22, 06/01/25
- TABC, 08/01/20, 12/01/21
- Non-CDL Class C
Languages
English
Timeline
Associate of Science - Computer Science
Lone Star College
08.2026 - 08.2026
PNC Communications
Laborer
08.2025 - 08.2026
Assistant Retail Manager
Max and Zach's Vapor Shop
10.2023 - 07.2025
Retail Sales Associate
Max and Zach's Vapor Shop
01.2023 - 10.2023
Chipotle Crew Member
Chipotle Mexican Grill
01.2022 - 01.2023
Walmart Stocker
Walmart
06.2021 - 05.2022
Server
Zamittis italian ristorante
06.2020 - 01.2021
Dairy Queen Shift Leader
Z&G Enterprises
10.2019 - 06.2021
Grill Cook
Dairy Queen
10.2019 - 02.2021
Whataburger Team Member
Whataburger
01.2018 - 09.2019
High school diploma -
Caney Creek High School
08.2014 - 06.2018