JUSTIN SMITH
Saint Louis,Missouri
Summary
Leading with CEO expertise at ALEC Apparel, creating brand loyalty strategies. Demonstrate personalized services for clients as a Primerica Life Insurance Agent, safeguarding financial security. Excelled in timely and precise deliveries as a Domino's Pizza Driver. Eager to exceed expectations in customer-focused roles.
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
6
6
years of professional experience
Work History
Stock Merchandiser
Heartland Coca-Cola
07.2024 - Current
- Maintained effective team member communication.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Created visual displays to highlight new and featured products.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Collaborated with sales team to identify and fulfill customer needs.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Life Insurance Agent
Primerica
04.2023 - Current
- Arranged clients with new policies, including calculating premiums and establishing payment methods
- Promoted insurance policy sales with persuasive explanations of plan features and advantages against competitor options
- Recommended suitable life insurance products based on clients' objectives and requirements
- Educated clients about different whole- and term-life policies available for purchase.
CEO
ALEC Apparel
08.2021 - Current
- Managed customer emails, messages, or phone calls regarding product inquiries, order status, sizing, or returns/exchanges
- Helped customers in selecting right clothing items based on their preferences and style
- Resolved customer complaints, concerns, or issues regarding product quality, shipping delays, or billing errors in timely and satisfactory manner
- Gathered customer feedback to identify areas for improvement and implement strategies to enhance customer experience
- Developed positive relationships with customers through personalized interactions, follow-up communications, and loyalty programs to encourage repeated business and referrals.
Delivery Driver
Domino's Pizza
05.2019 - 07.2021
- Engaged with customers, ensuring their orders were accurate and delivered promptly with a positive attitude
- Quickly resolved issues such as incorrect orders and delays
- Managed delivery schedules and ensured deliveries were on time
- Delivered highest level of service to satisfy and retain customers.
Education
Bachelor of Science (B.S.) - Sport Administration
University of Houston
Houston, TX05.2027
Skills
- Communication Skills
- Problem-Solving
- Patience
- Active Listening
- Product Knowledge
- Adaptability
- Teamwork
- Merchandise stocking and replenishing
- Display set up
- Stock Rotation
- Stock replenishment
- Delivery pickup
- Transportation
- Inclement weather driving
- Loading and unloading
- Customer rapport
Timeline
Stock Merchandiser
Heartland Coca-Cola
07.2024 - Current
Life Insurance Agent
Primerica
04.2023 - Current
CEO
ALEC Apparel
08.2021 - Current
Delivery Driver
Domino's Pizza
05.2019 - 07.2021
Bachelor of Science (B.S.) - Sport Administration
University of Houston
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