JUSTIN SOSA
Bakersfield,CA
Summary
IT professional with 5+ years of experience in Identity & Access Management (IAM), enterprise systems administration, and advanced technical support within healthcare environments. Experienced with Active Directory, Microsoft Entra ID, Microsoft 365, user lifecycle management, RBAC, MFA, and endpoint deployment. Proven track record of securing access, troubleshooting complex issues, and supporting enterprise technology operations. Currently pursuing a B.S. in Computer Science with a focus in Cybersecurity Engineering and AI Security.
Overview
5
5
years of professional experience
Work History
Information Systems Specialist II
Kern Medical
Bakersfield, California
01.2021 - Current
- Manage identity and access administration for enterprise healthcare systems.
- Provision, modify, audit, and terminating user accounts across multiple enterprise applications.
- Administer Active Directory and Microsoft Entra ID environments.
- Support RBAC, least-privilege access methodologies, and identity lifecycle management processes.
- Troubleshoot and resolve complex Level 2 and Level 3 technical issues.
- Perform large-scale workstation deployment projects including mass computer imaging.
- Deploy, upgrade, and maintain Windows operating systems across enterprise environments.
- Install, configure, and troubleshoot enterprise software applications and endpoint solutions.
- Diagnose and repair desktop and laptop hardware including memory and storage upgrades.
- Support Microsoft 365, Outlook, Teams, OneDrive, VPN connectivity, and remote access technologies.
- Assist with employee onboarding and offboarding processes through secure identity provisioning workflows.
- Create and maintain technical documentation and support procedures.
Education
Bachelor of Science - Computer Science
Western Governors University (WGU)
Skills
- Identity & Access Management
- Active Directory, Microsoft Entra ID (Azure AD), User Provisioning & Terminating, RBAC, MFA, SSO, Identity Lifecycle Management, Access Reviews, Security Group Administration, Least Privilege Access
- Microsoft & Systems Administration
- Microsoft 365 Administration, Exchange Online, Windows 10/11, Windows Operating System Deployment, Group Policy, Endpoint Management, Enterprise Software Deployment, Operating System Upgrades, Workstation Lifecycle Management
- Technical Support & Infrastructure
- Level 2 / Level 3 Technical Support, Enterprise Desktop Support, Hardware Diagnostics & Repair, Laptop & Desktop Deployment, Mass Computer Imaging, Software Installation & Configuration, Printer Support, VPN Support, Remote Support, Root Cause Analysis, Technical Documentation
Websites
Timeline
Information Systems Specialist II
Kern Medical
01.2021 - Current
Bachelor of Science - Computer Science
Western Governors University (WGU)