Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Accomplishments
References
Timeline
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JUSTIN SOWARDS

Pembroke Pines,FL

Summary

Results-oriented System and Database Administrator with over a decade of experience in data analytics and reporting within the medical education sector. Demonstrates a proven track record of innovation and process improvement, supported by a Lean Six Sigma Advanced Yellow Belt certification. Recognized for the ability to analyze complex data, develop customized technical solutions, and deliver effective training to diverse user groups. Committed to advancing healthcare outcomes through expertise in Health Informatics.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Solution Engineer

Lean Elevations
06.2024 - Current
  • Collaborated directly with clients to analyze their unique business intelligence challenges and technical requirements, leading to clear and comprehensive documentation
  • Designed and developed tailored business intelligence solutions to address client-specific needs, ensuring seamless alignment with their business objectives and operational workflows
  • Researched, evaluated, and strategically integrated third-party solutions where applicable, optimizing client efficiency and cost-effectiveness
  • Diagnosed and efficiently resolved technical issues within existing client platforms, significantly enhancing system performance and reliability
  • Optimized and refined pre-existing client technologies to improve scalability, functionality, and overall efficiency, directly addressing evolving business needs
  • Delivered comprehensive training sessions to clients, empowering them with the knowledge and skills to effectively utilize custom-built solutions and maximize the potential of their existing technologies

Instructional Technologist

Nova Southeastern University Dr. Kiran C. Patel College of Osteopathic Medicine
07.2018 - 11.2024
  • Managed and maintained critical Clinical Tracking Systems and Learning Management Systems (LMS), ensuring high levels of system reliability, security, and optimal performance for [mention number if applicable] users
  • Oversaw database operations, including implementing and maintaining robust data integrity protocols, performing regular backups, and conducting performance tuning to support critical academic and administrative processes
  • Designed, developed, and maintained college web pages, ensuring up-to-date and accurate information through regular content updates and archiving
  • Managed web files and analyzed site traffic to identify areas for improved user engagement and accessibility
  • Collected, analyzed, and interpreted complex data sets to generate actionable insights and comprehensive reports that informed key decision-making processes and strategic planning initiatives
  • Identified inefficiencies in existing workflows and developed and implemented automation solutions, resulting in improved productivity and a reduction in manual efforts
  • Conducted engaging training sessions and product demonstrations for faculty, staff, and students on system functionalities, best practices, and new technology implementations, enhancing user adoption and proficiency
  • Provided comprehensive technical assistance and troubleshooting for a wide range of IT issues, ensuring minimal disruption and a seamless technology experience for end-users

Administrative Assistant

Nova Southeastern University Dr. Kiran C. Patel College of Osteopathic Medicine
07.2014 - 07.2018
  • Managed and scheduled complex calendars for three individuals, optimizing their time and ensuring efficient workflow
  • Coordinated comprehensive travel arrangements, including booking transportation and accommodations, and processed timely and accurate reimbursement requests
  • Managed and maintained critical faculty and resident databases, ensuring data accuracy, integrity, and confidentiality
  • Served as the primary point of contact for residents and faculty, efficiently addressing inquiries related to scheduling, compliance training, and Digital Library access
  • Streamlined the process for scheduling compliance training and granting Digital Library access, improving efficiency for both residents and faculty
  • Efficiently submitted and tracked purchase orders for office supplies and technology equipment, ensuring adequate resources were available while adhering to budget guidelines
  • Provided comprehensive support for the planning and execution of meetings and events, including logistical arrangements and accurate minute-taking

Education

Master of Science - Medical Informatics

Nova Southeastern University, Dr. Kiran C. Patel College of Osteopathic Medicine
Fort Lauderdale, FL
12.2022

Bachelor of Science - Information Technology

Nova Southeastern University, Dr. Kiran C. Patel College of Osteopathic Medicine
Fort Lauderdale, FL
05.2019

Skills

  • Power BI
  • Tableau
  • Data Collection
  • Data Cleaning
  • Data Analysis
  • Reporting
  • Data Visualization
  • SQL
  • NoSQL
  • Database Administration
  • HTML
  • CSS
  • JavaScript (JS)
  • Cascade CMS
  • GoDaddy
  • WordPress
  • Java (Intermediate)
  • Python (Basic)
  • VBA (Intermediate)
  • Microsoft Office 365
  • System Administration
  • LMS Management
  • Troubleshooting
  • Technical Support
  • Analytical Thinking
  • Written Communication
  • Verbal Communication
  • Presentation Skills
  • Training
  • Collaboration
  • Teamwork
  • Customer Service
  • Relationship Management
  • Time Management
  • Project Management
  • Attention to Detail
  • Multitasking

Certification

  • Sterling Academy Lean Six Sigma Advanced Yellow Belt
  • Microsoft 365 Certified: Fundamentals

Awards

  • Living the Values Innovation Award
  • Living the Values Inclusivity Award
  • Community Service Award

Accomplishments

  • Nova Southeastern University Living the Values "Innovation" Award
  • Nova Southeastern University Living the Values "Inclusivity" Award
  • Medical Informatics Program Community Service Award

References

References available upon request.

Timeline

Solution Engineer

Lean Elevations
06.2024 - Current

Instructional Technologist

Nova Southeastern University Dr. Kiran C. Patel College of Osteopathic Medicine
07.2018 - 11.2024

Administrative Assistant

Nova Southeastern University Dr. Kiran C. Patel College of Osteopathic Medicine
07.2014 - 07.2018

Master of Science - Medical Informatics

Nova Southeastern University, Dr. Kiran C. Patel College of Osteopathic Medicine

Bachelor of Science - Information Technology

Nova Southeastern University, Dr. Kiran C. Patel College of Osteopathic Medicine

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