Results-oriented business analytics graduate from the University of Redlands with ten years of professional experience in geospatial technologies, including presales, consultancy, and technical support. Skilled in utilizing advanced spatial analysis to transform data into impactful information products that drive positive change on a global scale.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Solution Engineer
CyberTech Systems and Software, Inc.
10.2024 - Current
Key member of the solution engineering team, designing and architecting web-scale Geospatial applications.
Conducting CyberTech's cloud readiness assessments to analyze client business processes and needs to propose optimal Esri software applications to meet their unique requirements.
Leveraging data visualization, storytelling, and location analytics to present complex insights effectively, improving client interactions to support decision-making.
Building strong client relationships by collaborating to understand their business challenges and delivering tailored, high-quality solutions that meet their strategic goals.
Developing solution architectures and technical proposals for conceptualized geospatial solutions on AWS and Azure, facilitating the implementation of solutions for client organizations.
Advanced expertise in the CyberTech Managed ArcGIS Cloud Services (MACS) offerings, including best practices on implementation methodologies, Service Level Agreements (SLAs), and service desk requirements.
MACS project delivery using Agile methodology.
Lead post-implementation support for MACs customers to ensure continuous improvement.
Graduate Research Assistant
University of Redlands
07.2023 - 06.2024
Assisted with data collection from diverse national resources, adhering to the geospatial and multivariate methodology for analyzing digital divide phenomena.
Utilized IBM SPSS and ArcGIS Pro to conduct statistical regression and classification analysis on collected data from approximately fifteen national resources. Interpreted findings and generated visualizations to support the research project.
Designed and created custom maps using the ESRI desktop application to be included in a research paper and a publication.
Assisted in drafting research reports, papers, or presentations based on the collected data and literature review.
GIS Presales Manager
ESRI India
10.2021 - 07.2022
Designed and presented proof-of-concept GIS solutions, contributing significantly to the strategic business decisions of ESRI customers.
Established trusting relationships with key stakeholders and positioned them as trusted advisors within the customer organization to enhance and promote GIS usage.
Consulted and advised customer organizations by leveraging industry knowledge to develop and implement tailored GIS solutions, effectively increasing ESRI India's customer base.
Supported the sales team in driving existing business and gaining net new business for the ESRI India.
MES MOM & Automation Consultant/ GIS Team Lead
Accenture
08.2017 - 10.2021
Spearheaded the design, operations, and maintenance of the GIS platform for a leading utility client in the UK.
Led initiatives to enhance Configuration Item (CI) to streamline GIS applications by automating repetitive administrative and monitoring functions.
Successfully implemented a proof of concept for an automated testing environment for GIS desktop and web applications, enhancing overall system reliability.
Monitored operational trends and product developments for the GIS support tickets logged by the business users to minimize risk and identify growth opportunities.
Functioned as a subject matter expert in Accenture for GIS in the Utilities R&D center and implemented the Smart Grid Demonstration Project with GIS-OMS integration and Vegetation Management Plan for the utility sector.
Managed end-to-end operations in the GIS division for one of the domestic clients of Accenture alone for the delivery of utility maps and GIS web applications.
Sr. GIS Analyst
CyberTech Systems and Software Ltd
08.2016 - 07.2017
Provided ESRI premium product support for organizations that were developing, implementing, or supporting complex, mission-critical GIS deployments.
Identified, understood, and articulated solutions for customer issues employing ArcGIS knowledge.
As the Senior Analyst, documented technical issues via incident tracking, demonstrated proficiency in technical editing, and published knowledge base articles as well as authoritative online content.
Collaborated with product engineers to log bugs and conduct in-house testing to enhance usability and reduce errors in future updates.
GIS Analyst
CyberTech Systems and Software Ltd
01.2014 - 03.2016
Provided ESRI ArcGIS enterprise implementation and usage support to ESRI clients.
Leveraged advanced spatial analysis and geospatial data management to improve client project execution.
Helped in the training program to create training materials for new joiners.
Education
Master of Science - Business Analytics
University of Redlands
Redlands, CA
06.2024
Master of Science - Geoinformatics
Symbiosis International University
Pune, India
01.2014
Bachelor of Arts - Economics & Geography
University of Delhi
Delhi, India
03.2012
Skills
ESRI Suite: ArcGIS Enterprise, ArcGIS Online, ArcGIS Pro, Mobile Apps (Field Maps and ArcGIS Survey123)
Cloud: Azure and AWS
RDBMS: SQL Server, Oracle, PostgreSQL
Programming Languages: Python (Basic), R (Basic), HTML
Data Analytics: SPSS, Minitab, Tableau, Power BI
Certification
Exam AZ-900: Microsoft Azure Fundamentals (Sep 2020 – Present) cloud concepts; core Azure services; core solutions and management tools on Azure; general security and network security features; identity, governance, privacy, and compliance features; and Azure cost management and Service Level Agreements.