Justin Sparks
Summary
Talented GHP, L&O & Termite Service Technician highly effective at providing fast, high-quality service to satisfy customers and meet tough productivity demands. I'm enthusiastic about applying 16 years of experience to new role.
Overview
26
26
years of professional experience
1
1
Certification
Work History
CPO L&O Department
Turner Pest Control
Clearwater , Florida
12.2021 - Current
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Maintained effective customer service by responding to service requests quickly to increase overall sales
CPO in Charge of L&O
Impact Pest Elimination
Tarpon Springs, FL
12.2018 - 12.2021
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Developed and maintained relationships with customers and suppliers through account development.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Service Technician
Massey Services
Lutz, Florida
10.2016 - 12.2018
- Explained findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Inspected equipment to diagnose operational issues.
- Assisted team members with troubleshooting and diagnostics.
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
- Maintained positive relationships with all customers.
Service Technician
Impact Pest Elimination
Tarpon Springs, FL
10.2005 - 08.2016
- Demonstrated increased knowledge of company products and equipment.
- Followed company procedures to maintain work environment in a neat and orderly condition.
- Maintained positive relationships with all customers.
- Accurately read, understood, and carried out written instructions.
- Accurately estimated time and materials costs for projects.
- Kept site work safe and in line with budget, schedule and applicable building codes.
Team Leader
Florida National Guard
Ocala, FL
Oct 2005 - Nov 2011
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Directed logistical training procedures in accordance with military regulations.
- Documented and processed classified materials.
- Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.
- Prepared daily, weekly and monthly situational reports for higher headquarters.
Section Leader
Us Army Fort Benning
01.1997 - 10.2005
- Provided important advice on the planning and execution of deployment operations.
- Built a cohesive and successful team to support mission objectives.
- Delivered important training, coaching and mentoring to platoon personnel.
- Managed the flow of tactical and technical information between commanders and enlisted personnel.
- Planned and briefed personnel on missions.
- Established and commanded field communication operations.
- Operated and maintained field communications equipment.
Education
High School Diploma -
East Lake High School
Tarpon Springs, FL1995
Skills
- Troubleshooting ability
- Customer service
- Works well independently
- Strong initiative
- Good communication skills
- Supervisory experience
Certification
- Certified in GHP, Termite & Other WDO, L&O & Fumigation
- Certified as Quality Pro & Green Pro
- Certified in GI-BMP
Timeline
CPO L&O Department
Turner Pest Control
12.2021 - Current
CPO in Charge of L&O
Impact Pest Elimination
12.2018 - 12.2021
Service Technician
Massey Services
10.2016 - 12.2018
Service Technician
Impact Pest Elimination
10.2005 - 08.2016
Section Leader
Us Army Fort Benning
01.1997 - 10.2005
Team Leader
Florida National Guard
Oct 2005 - Nov 2011
High School Diploma -
East Lake High School
- Certified in GHP, Termite & Other WDO, L&O & Fumigation
- Certified as Quality Pro & Green Pro
- Certified in GI-BMP
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