Justin Spring
Chicago,IL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
13
13
years of professional experience
Work History
Bartender
Old Town Pub Chicago
07.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
Flatbed Operations Manager
Redwood Logistics
05.2014 - 04.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Set, enforced and optimized internal policies to maintain responsiveness to demands, ensuring customer retention.
- Devised processes to boost long-term business success and increase profit levels by over 25% YOY.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of business.
Bartender
Twisted Spoke
07.2010 - 05.2014
- Trained numerous new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Education
Music Performance
Ball State University
Muncie, INWabash High School
Wabash, IN05.2003
Skills
- High-Pressure Environments
- Mergers and Acquisitions Knowledge
- Supply Chain Distribution
- Project Development
- Multi-Unit Operations Management
- Staff Training and Management
Timeline
Bartender
Old Town Pub Chicago
07.2023 - Current
Flatbed Operations Manager
Redwood Logistics
05.2014 - 04.2023
Bartender
Twisted Spoke
07.2010 - 05.2014
Music Performance
Ball State University
Wabash High School
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