Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Justin Stadstad

Bozeman

Summary

Versatile and ambitious, I do well in roles that require time management and working together as a team. Skilled in customer service and multitasking, I've successfully trained new employees, maintained effective communication with customers/co-workers, and set a high bar for service standards, improving client satisfaction and operational efficiency.

Overview

19
19
years of professional experience

Work History

Construction Worker

Roller Construction
Bozeman
10.2023 - Current
  • Commercial and residential excavation
  • Work collectively with a crew of 3-6 guys, helping out however needed

Rental Shop Supervisor

Yellowstone Club Outfitters
Big Sky
11.2017 - 10.2023
  • Listening to and resolving customer complaints regarding services, products and personnel
  • Sizing and setting up customers with proper rental gear
  • Mount, prepare and tune the incoming fleet of rental skis/bikes
  • Help fill in on the retail floor when needed, selling merchandise
  • Product delivery after completion
  • Engaging in sales and taking inventory
  • Train new employees on our rental and repair processes
  • Preseason ordering of shop supplies
  • Record keeping for various sales and purchases
  • Preparing rental and lease agreements

Shop Supervisor

The Ski & Bike Shop
Grand Forks
12.2010 - 11.2017
  • Trained new employees on day-to-day expectations and customer service standards
  • Repaired/assembled bicycles and skis
  • Performed daily store operations such as opening and closing duties, cash handling, and restocking
  • Preseason ordering for retail hard and soft goods
  • Created and maintained positive working relationships with clients
  • Prepared employee scheduling, assigned work assignments based on priority, equipment, and skill of personnel
  • Answered customers' questions and addressed problems and complaints in person and by phone/email

Groundskeeper

The Rivers Edge Golf Course
Manvel
01.2006 - 01.2011
  • Daily mowing and grooming to meet customer satisfaction
  • Cleaning and maintaining equipment and machinery
  • General maintenance
  • Participating in daily setup of the golf course for play

Education

Bachelors - Business Administration in Business Management

University of North Dakota
Grand Forks
01.2016

Skills

  • Time management
  • Team collaboration
  • Ambitious
  • Reliable
  • Positive attitude
  • Customer service
  • Multi-tasking
  • Communication
  • Willingness to learn
  • Friendly

References

  • Greg Slominski, 406-570-4985, Roller Construction, Bozeman, MT
  • Chad Walker, 406-209-3014, Yellowstone Club Outfitters, Big Sky, MT

Timeline

Construction Worker

Roller Construction
10.2023 - Current

Rental Shop Supervisor

Yellowstone Club Outfitters
11.2017 - 10.2023

Shop Supervisor

The Ski & Bike Shop
12.2010 - 11.2017

Groundskeeper

The Rivers Edge Golf Course
01.2006 - 01.2011

Bachelors - Business Administration in Business Management

University of North Dakota

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Justin Stadstad