JUSTIN STAMPS
San Bernardino,CA
Summary
Pursued leadership opportunities to enhance security protocols and maintain a safe, efficient environment through effective surveillance operations and team oversight.
Delivered exceptional customer service and mobile device repair solutions to enhance user satisfaction and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer - Airport Division
Prosegur
10.2022 - Current
- Provide security operations at LAX Airport across terminals and airline counters.
- Collaborated with major airlines including Hawaiian, Virgin, ANA, and British Airways to enhance passenger safety and streamline baggage operations.
- Executed prompt and efficient incident resolution at airport facilities to maintain safety and compliance with TSA regulations.
Cell Phone Technician / Technical Support Specialist
LA Cell Phone Repair & Wholesale
02.2023 - 09.2025
- Diagnosed, repaired, and restored mobile devices through hardware replacements and software configurations.
- Diagnosed and repaired iOS and Android devices using structured troubleshooting and root-cause analysis methods
- Performed precision component replacements (OLED/LCD assemblies, batteries, charge ports, cameras, speakers) with ESD compliance.
- Educate customers on preventive care, mobile device features, and maintenance tips.
- Maintain inventory of parts and ensure quality standards on every service request.
- Adhered to strict safety protocols and maintained clean, organized workstations in high-output environments
Assistant Security Manager / Lead Security
Adults Only Bar
02.2018 - 12.2024
- Oversaw comprehensive venue security operations, ensuring effective entry control, incident management, and safety enforcement.
- Train, schedule, and lead security staff to ensure optimal coverage and patron safety.
- Mediated disputes and enforced venue policies with professionalism and authority.
Package Handler / Logistics Support
FedEx
03.2021 - 08.2022
- Coordinated high-volume package shipping labeling and implemented safety protocols for handling.
- Optimized product movement by ensuring efficiency and accuracy across sorting lines and outbound delivery systems.
- Directed stock management of packaging materials to ensure operational efficiency.
- Organized product preparation for efficient shipping container loading.
Education
Electrical, Electronics And Communications Engineering
Los Angeles Trade Technical College
Los Angeles, CAHigh School Diploma -
Soledad Enrichment Achievement High School
Los Angeles, CA2015
Skills
- Managed access control systems to optimize public safety initiatives Coordinated with security personnel to develop and enforce safety policies Led training sessions to elevate awareness of safety procedures among staff and visitors
- Oversaw surveillance operations to enhance security protocols and mitigate risks Managed CCTV systems to optimize monitoring efficiency and response times Coordinated with security personnel to address potential threats proactively
- Led conflict resolution initiatives by implementing strategic mediation processes Emergency response protocols to enhance team readiness and effectiveness Cultivated a culture of open communication to mitigate potential conflicts and improve team dynamics
- Directed team dynamics and shift organization to optimize productivity Facilitated communication among team members to enhance collaboration Managed scheduling processes to align with operational goals
- Achieved technical troubleshooting initiatives for mobile devices, leading to improved repair turnaround times Guided team members in best practices for device maintenance and customer service Developed strategies to streamline repair workflows and enhance customer satisfaction Key Skills Aligned With Manufacturing / SpaceX ExperienceRoot Cause AnalysisProcess Efficiency Improvements Quality Control & InspectionESD & Tooling ComplianceTechnical DocumentationHigh-Volume Production Workflow Continuous Improvement Mindset
- Oversaw customer service initiatives to improve client engagement and retention Developed communication strategies to foster strong relationships with clients Led training sessions for team members to enhance service delivery standards
- Managed report writing and incident documentation processes to enhance clarity and compliance Guided team members in maintaining thorough records of incidents Championed best practices in documentation to improve operational efficiency
- Implementation of Microsoft Office 365 to enhance team productivity Managed confidential data handling processes to maintain compliance and security standards
- Emergency response protocols, including CPR and AED administration, to enhance safety measures Managed personal safety strategies through the effective use of baton and pepper spray Maintained up-to-date certifications in CPR/AED and defensive tactics
Certification
- California Guard Card
- CPR / AED / First Aid Certified
- Baton Permit | Pepper Spray | Tear Gas Certified
Timeline
Cell Phone Technician / Technical Support Specialist
LA Cell Phone Repair & Wholesale
02.2023 - 09.2025
Security Officer - Airport Division
Prosegur
10.2022 - Current
Package Handler / Logistics Support
FedEx
03.2021 - 08.2022
Assistant Security Manager / Lead Security
Adults Only Bar
02.2018 - 12.2024
Electrical, Electronics And Communications Engineering
Los Angeles Trade Technical College
High School Diploma -
Soledad Enrichment Achievement High School