Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin St.Cyr

Houston

Summary

Dedicated Customer Service Representative with over 10 years of experience in enhancing passenger safety and comfort. Skilled in problem-solving, multitasking, and customer engagement, with a solid foundation in vehicle maintenance and time management. Focused on improving customer satisfaction and operational efficiency through effective teamwork and high-quality service delivery.

Overview

15
15
years of professional experience

Work History

Bus Operator

Metrolift
06.2024 - 11.2025
  • Transported passengers safely and courteously across service areas.
  • Assisted and secured passengers with mobility aids efficiently.
  • Improved passenger safety and comfort by providing attentive service.
  • Maintained schedules and timetables to ensure timely operations.
  • Assisted passengers with disabilities in boarding and alighting from buses.
  • Performed pre-trip and post-trip vehicle inspections to ensure safety compliance.

Driver

Spring ISD
Houston
09.2020 - 08.2024
  • Operated school buses to ensure safe and reliable student transportation across various routes.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Assisted students with safe boarding and disembarking, fostering a secure environment.
  • Maintained accurate logs of daily routes, times, and passenger counts to support operational efficiency.
  • Communicated effectively with school staff regarding schedule changes and student needs.

UTILITY WORKER

Metropolitan Transit Authority
Houston
01.2015 - 10.2020
  • Operate CDL vehicles, ensuring timely transfers and service continuity.
  • Conducted battery maintenance to enhance vehicle operational reliability.
  • Implement minor repairs, enhancing vehicle performance.
  • Completed accurate reports to support overall operational efficiency.
  • Promoted safety initiatives that contributed to a reduction in workplace incidents.

Service Assistant

Star Furniture
06.2010 - 06.2014
  • Supported showroom merchandise retrieval and customer service, contributing to client satisfaction.
  • Coordinated loading/unloading to streamline operations and minimize damage reports.
  • Trained new staff on company protocols, fostering adherence and consistency in operations.

Education

High School Diploma -

Westfield High School
Houston, Tx
06-2010

HVAC License -

Anthem College
Houston, Tx
05-2012

Skills

  • Passenger Safety
  • Safety Inspections
  • Time Management
  • Multitasking
  • Problem Solving
  • Team collaboration
  • Adaptability
  • Customer service
  • Customer relations skills
  • Communication skills
  • Conflict resolution

Timeline

Bus Operator

Metrolift
06.2024 - 11.2025

Driver

Spring ISD
09.2020 - 08.2024

UTILITY WORKER

Metropolitan Transit Authority
01.2015 - 10.2020

Service Assistant

Star Furniture
06.2010 - 06.2014

High School Diploma -

Westfield High School

HVAC License -

Anthem College
Justin St.Cyr