Justin Switzer
Marshall,IL
Summary
Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.
Overview
21
21
years of professional experience
Work History
Crew Trainer/Crew Lead
McDonald's
Paris, IL
06.2023 - Current
- Ensured that all safety protocols were followed during training sessions.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Assisted management in developing strategies to improve customer service standards.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Stayed up to date on requirements of all team positions to optimize training.
- Planned and delegated group and individual work assignments to trainees.
- Instructed new team members on correct procedures for operations.
- Demonstrated proper use of equipment, ensuring safety and efficiency.
- Monitored employee progress, offering constructive feedback for improvement.
- Ensured all training activities complied with health and safety regulations.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
Crew Member
San Marcos
Paris, IL
06.2020 - 06.2023
- Adhered to health department regulations regarding food handling procedures.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Restocked kitchen supplies including food products and utensils.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Checked expiration dates on all products before serving them to customers.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained an organized work area to ensure efficient operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Window Installer
Simonton Windows
Paris, IL
07.2021 - 08.2022
- Removed old windows, caulked around edges of new frames, and applied weatherstripping.
- Trained new employees on how to properly install various types of windows safely.
- Assembled window frames with screws or nails and shimmed for proper alignment.
- Repaired broken parts on existing windows by replacing worn out hinges or latches.
- Followed safety protocols when working with hazardous materials such as lead paint or asbestos.
- Checked all installed windows for proper operation before leaving the job site.
- Maintained records of jobs performed including labor hours, materials used and cost estimates.
- Inspected finished installations for quality assurance purposes.
Metal Fabricator
Columbian Home Products
Terre Haute, IN
08.2018 - 08.2021
- Grind off excess weld material from joints using portable grinders or buffers.
- Clean work area after each shift is completed to maintain a safe working environment.
- Perform preventative maintenance on fabricating machines such as lubrication and cleaning activities.
- Secure components together with bolts and screws using power wrenches.
- File rough edges of metal after cutting operations are completed.
- Maintain accurate records of all production activities including number of pieces produced per hour.
- Install hardware on fabricated items such as hinges, handles or brackets using hand tools.
- Follow safety protocols when operating fabricating machines.
DVD Packaging
Sony DADC
Terre Haute, IN
11.2013 - 08.2018
- Reviewed customer feedback and adjusted authoring processes accordingly.
- Performed digital video encoding and decoding according to industry standards.
- Provided technical support to clients regarding their authored DVD products as needed.
- Tested authored DVD projects on multiple platforms to ensure compatibility.
- Identified potential problems that could affect the quality or accuracy of authored DVDs prior to release date.
- Analyzed DVD content to ensure compliance with copyright and quality standards.
Factory Worker
Express Employment Professionals
Terre Haute, IN
06.2003 - 11.2013
- Maintained a safe work environment by adhering to all safety regulations and procedures.
- Utilized hand tools such as screwdrivers, pliers, wrenches.
- Monitored production processes, troubleshooting any issues that arose.
- Organized raw materials for efficient use during production process.
- Performed quality control checks on all products prior to packaging.
- Assembled components using automated equipment as well as manual labor.
- Loaded and unloaded product from trucks, trailers, or other containers.
- Maintained inventory of materials and supplies, ensuring adequate stock levels.
- Maintained up-to-date knowledge of industry trends and advancements.
- Inspected finished goods for conformance with established standards.
- Identified problems related to assembly line operations and took corrective action.
- Kept accurate records of production data such as quantity produced and rejected items.
- Ensured compliance with company policies and procedures at all times.
- Cleaned work areas and machines to maintain a safe and organized environment.
- Followed safety protocols while operating equipment and handling materials.
Education
High School Diploma -
Terre Haute North Vigo High School
Terre Haute, IN05-2001
Skills
- Training Tools and Resources
- Active Listening
- Training Materials Development
- Employee Onboarding
- Policies and Procedures
- Performance Evaluation
Timeline
Crew Trainer/Crew Lead
McDonald's
06.2023 - Current
Window Installer
Simonton Windows
07.2021 - 08.2022
Crew Member
San Marcos
06.2020 - 06.2023
Metal Fabricator
Columbian Home Products
08.2018 - 08.2021
DVD Packaging
Sony DADC
11.2013 - 08.2018
Factory Worker
Express Employment Professionals
06.2003 - 11.2013
High School Diploma -
Terre Haute North Vigo High School
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