Seasoned Supervisor of Operations with a proven track record at Asplundh Tree Expert, adept in team leadership and operational planning. Excels in heavy equipment management and fostering high team morale, significantly enhancing productivity. Skilled in recruitment and maintaining safety protocols, ensuring project success and compliance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
J and S Environmental Solutions LLC
Ashland, KY
02.2022 - Current
Guided employees on understanding and meeting changing customer needs and expectations.
Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
Managed scheduling, training and inventory control.
Coordinated with other departments to ensure smooth flow of work processes and communication.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Developed and enforced safety protocols, significantly reducing workplace accidents.
Discussed job performance problems with employees, identifying causes and issues to find solutions.
Ensured compliance with all applicable laws, regulations and standards.
Supervisor of Operations
Rightway Tree and Construction
Ashland, KY
10.2017 - 12.2021
Guided employees on understanding and meeting changing customer needs and expectations.
Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
Managed scheduling, training and inventory control.
Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Coordinated with other departments to ensure smooth flow of work processes and communication.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Conducted regular reviews with team members to assess their performance and provide feedback as needed.
Regional Supervisor
Asplundh Tree Expert
Ashland, KY
03.2006 - 11.2013
Fostered a positive and motivating work environment, leading to an increase in team morale.
Prepared and presented reports on team performance, challenges, and achievements to senior management.
Managed a team of 50 employees, ensuring that high productivity and quality standards were met.
Managed maintenance and repair actions for team equipment and vehicles.
Handled personnel hiring, performance evaluations and disciplinary actions.
Coordinated with other departments to ensure timely implementation of projects within the region.
Conducted regular meetings with regional staff to discuss operational issues and strategies.
Education
High School Diploma -
Boyd County
Ashland
12-2017
Skills
Proficiency in Operating Heavy equipment such as Excavators with different Attachments, Bulldozers, Skid Steers with different attachments, Dump Trucks
Knowledge about different soil types and Excavation techniques
Recruitment and hiring
Maintenance oversight
Safety procedures
Performance evaluation
Team leadership
Operational planning
Equipment management
Certification
General Contracting
Tree Licence
Timeline
Supervisor of Operations
J and S Environmental Solutions LLC
02.2022 - Current
Supervisor of Operations
Rightway Tree and Construction
10.2017 - 12.2021
Regional Supervisor
Asplundh Tree Expert
03.2006 - 11.2013
High School Diploma -
Boyd County
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