Justin Tatum
Cummins Inc
Wilmer
27
years of professional experience
To contribute to a dynamic organization by ensuring customer expectations are consistently exceeded within a service contract environment, while driving operational excellence and fostering long-term client relationships.
Work History
Field service supervisor for PG, Engine and Marine
2 Years 4 Months- Opened and closed work orders to ensure efficient service delivery
- Controlled profit and loss through monitoring of KPI’s to maintain financial performance
- File warranty and policy as needed
- Scheduled technicians and informed customers of site visits to enhance service transparency
Power Generation Field technician level two
9 Years 10 Months- Electrical repair and maintenance on Power Generation products to include power command transfer switches.
- Diagnosed and completed basic repairs using specialized tools and documented procedures
- Performed preventative maintenance activities according to scheduled contracts
- Performs preventative maintenance activities as per scheduled contract needs
- Update and troubleshoot controls thru the use of inpower, quickserve and lonmaker
Electrical apprentice
1 Year- Collaborated with licensed electricians to install transformers, ATS power command transfer switches, and gear in main electrical rooms.
- Tested all pulled wire through raceways using megger to ensure insulation integrity.
- Installed wiring, conduit, and fixtures according to blueprints and electrical code requirements.
- Assisted journeymen with troubleshooting circuits, panels, and control systems.
- Measured, cut, and fitted materials using hand tools and power tools safely.
Electrical apprentice
10 Months- Worked under licensed electricians, wiring commercial buildings, running raceways in concrete for wire pulls
- Assisted licensed electricians with conduit installation, wiring, and device termination.
- Measured and cut wire, conduit, and cable using hand tools and power tools.
- Interpreted blueprints, schematics, and load requirements to support accurate electrical layouts.
Armed Security Program Manager
5 Years 11 Months- Supervised 12 armed security officers in access control and customer screening to ensure safety and security compliance
- Coordinated staffing and procedural changes with Douglas County Sheriff's office to enhance operational efficiency
- Directed officers on procedures during security operations
- Provide customer service to visitors and facility employees
- Provide armed security and safety services for Douglas County Justice Center
Nascar Official
5 Years 4 Months- Provide on track safety to drivers and fans
- Respond to medical issues, fires, and wrecks on the raceway
- Insure drivers and crew members follow all Nascar rules and regulations
Lead Loss Prevention Officer
11 Months- Acted as front line loss prevention officer
- Supervised loss prevention officers in providing loss prevention services
- Utilized CCTV overt cameras
- Conducted internal theft investigations
- Shoplifter surveillance and apprehension
Customer Service / Sales / Repair
1 Year 8 Months- Greeted and provided direction to customers entering showroom
- Listened to their customer needs and developed installation plans
- Responsible for ordering, selling, and repairing marble products
Office Manager/Mechanic
6 Years 4 Months- Managed customer relations, resolved daily business matters, set appointments for customers, managed accounts receivable, ordered parts
- Worked in shop rebuilding motors, transmissions
- Maintained vehicles for daily driving
Education
High School Diploma - electrical
Graduated
Skills
Windows 2000 XP
Power Point
Microsoft Word
Excel
Scheduling jobs
Managing service operations
Client relationships
Payroll management
Preparing work orders
Safety planning
Awards
High School Attendance Honor Roll, Consumer Family and Studies Certificate of Excellence
Timeline
Field service supervisor for PG, Engine and Marine
Cummins Inc
06.2024 - CurrentRead More
Power Generation Field technician level two
Cummins Inc
12.2016 - CurrentRead More
Electrical apprentice
Lakewood Electric
12.2015 - 12.2016Read More
Electrical apprentice
Ludvik Electric
01.2015 - 11.2015Read More
Armed Security Program Manager
HSS
02.2009 - 01.2015Read More
Lead Loss Prevention Officer
J.C. Penney’s
12.2007 - 11.2008Read More
Customer Service / Sales / Repair
Marble Life of Colorado
04.2006 - 12.2007Read More
Nascar Official
Colorado National Speedway
05.2004 - 09.2009Read More
Office Manager/Mechanic
2 Brother Automotive
01.2000 - 05.2006Read More
Heritage High School
Read More
IECRM
High School Diploma from electrical
Read More