Justin Thomas
Big Lake,TX
Summary
Audio / Video / Designer & Editor: A+ and Network+ Certified, with Years of Customer Service and Elderly Caregiving Experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
N/A - Helping Family
07.2019 - Current
- Assisted with daily living needs around the house and specific living situations.
- Keeping company and looking after the house/bills.
- Administered and kept track of Medications.
- Monitored overall health,well-being and noted significant changes.
Owner, Graphic Designer and Editor
Revised Mind Designs
02.2018 - Current
- Almost complete working knowledge of the entire Adobe Creative Cloud suite as well as the Affinity applications and Davinci Resolve Studio.
- Comprehensive knowledge and understanding of anything audio related, from recording, post processing, microphones and other interface/mixer/recording equipment, as well as headphones, monitors, and IEMs.
- Video shooting, capturing, recording, editing and streaming knowledge with a deep understanding of lenses, lighting, editing and motion graphics for post.
- Lighter but working knowledge of 3D modeling and animation, merchandise design, and web development along with LLMs.
Cashier
Tater's House Liquor
04.2021 - 06.2023
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store/state policies and addressed customer concerns.
- Responsible for End of Day closeout and bookwork.
- Often filled in 6 days a week for 12-15 hours depending on delivery days.
- Stocked, tagged and displayed merchandise as required.
- Left because of the unexpected long hours and needing to be home more reliably for family member.
Flavor Designer & Customer Service Representative
The Vape Stop
10.2016 - 11.2019
- Creating original or familiar flavors for vaping by combining single/basic concentrates with the right percentages to create or duplicate the flavors.
- Helping customers with flavors, avoiding things that might cause irritation or other issues depending on sensitivities, allergies, and components of the flavors.
- Assisting customers with typical vape store related questions, involving help choosing products, troubleshooting issues and making recommendations.
Front Desk Manager
The Republic Hotel
04.2015 - 11.2016
- Resolved guest issues with rooms or reservations.
- Managed front desk maintenance of customer records.
- Maintained and helped install the entire computer systems, as well as maintaining the hotel wifi for guests.
- Oversaw front desk operations such as reserving rooms, answering phones, handling complaints and daily laundry/food service.
Cashier Assistant Manager
Lucky Lady Game Room
08.2012 - 11.2014
- Legal game room for adults with video slots and poker, my primary goal was to make sure that remained the same (there were a lot of illegal ones at the time).
- Assistant Manager and Cashier:
- Shifts involved customer service, sending credits to the machines, working the point of sale, and servicing the machines when necessary.
- End of shift was managerial and involved the daily bookwork and bank drop offs. There was also a weekly set of books I did separately for the main office.
Senior Graphic Designer
Fast Signs
05.2007 - 03.2011
- Created digital image files for use in digital and traditional printing methods.
- Met with customers to present mockups and collect information for adjustments.
- Developed creative design for print materials, brochures, banners, and signs.
- Completed final touches for projects such as images sizes and font selection.
- Left to help the same family member I'm helping now, but with different issues back years ago.
Education
Associate of Applied Science - Digital Imaging & Design
Texas State Technical College - West Texas
Sweetwater, TX05.2006
High School Diploma -
Reagan County High School
Big Lake, TX05.2001
Skills
- Computer Hardware/Software & General IT Expert
- Audio/Video Designer & Editor with 20 Years Experience
- Flavor/Mixologist Working in a Clean Lab Environment
- Years of Experience with customer service and managerial duties, along with point of sale systems
- Over 10 years (unofficial) Experience as an Elderly Caregiver for a Family Member
Certification
- CompTIA A+ Certified
- CompTIA Network+ Certified
Timeline
Cashier
Tater's House Liquor
04.2021 - 06.2023
Elderly Caregiver
N/A - Helping Family
07.2019 - Current
Owner, Graphic Designer and Editor
Revised Mind Designs
02.2018 - Current
Flavor Designer & Customer Service Representative
The Vape Stop
10.2016 - 11.2019
Front Desk Manager
The Republic Hotel
04.2015 - 11.2016
Cashier Assistant Manager
Lucky Lady Game Room
08.2012 - 11.2014
Senior Graphic Designer
Fast Signs
05.2007 - 03.2011
Associate of Applied Science - Digital Imaging & Design
Texas State Technical College - West Texas
High School Diploma -
Reagan County High School
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