Justin Thomas
Titusville,FL
Summary
I am a first year Computer science student looking to get a head start in my career with a job in IT. My time spent in customer service has prepared me for dealing not only with people but also different departments within an organization. I am a highly-motivated employee with the desire to take on new challenges and learn new skills to further my knowledge in this field.
Overview
9
9
years of professional experience
Work History
Custodian
Brevard Public Schools
Port St. John, Titusville
06.2022 - Current
- Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Front Desk Associate
Winn Dixie Supermarket
Titusville , FL
08.2016 - 05.2022
- Handled various administrative tasks such as filing paperwork, entering data into computer systems, photocopying documents.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Responded to customer complaints, collaboratively troubleshooting to devise solutions.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
Education
Bachelor of Science - Computer Science
Eastern Florida State College
Titusville, FL05-2029
High School Diploma -
Astronaut High School
Titusville 05-2015
Skills
- 6 years of customer service
- Experience using and installing operating systems
(Windows XP, Mac OS, Kali linux)
-Experience using Microsoft Suite
(Outlook,Word, Excel,Powerpoint)
-Network troubleshooting
-Programming languages
(HTML,CSS,Javascript)
Refrences
- Jose Harris: +1 321-917-2315
- Jennifer Lavier: +1 321-747-3931
- Michael Ruttenber: +1 321-698-3249
Timeline
Custodian
Brevard Public Schools
06.2022 - Current
Front Desk Associate
Winn Dixie Supermarket
08.2016 - 05.2022
Bachelor of Science - Computer Science
Eastern Florida State College
High School Diploma -
Astronaut High School
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