Justin Thornton
Lake Charles,LA
Summary
Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets. Equipped Operations Coordinator with great attention to detail and to professionally deal with internal and external personnel. Sound knowledge of administrative and clerical procedures. Quickly and calmly adapts to changing schedules and updates financial tracking documents to keep projects on budget.
Overview
25
25
years of professional experience
Work History
Operations Coordinator
Entergy
Lake Charles, LA
06.2019 - Current
- I am responsible for scheduling, assigning, managing, and monitoring construction and service work in multiple regions with our distribution contact partners. I take lead in overseeing contractor work in SE, SW, and Central Regions.
- Coordinated and managed project tasks to ensure project delivery within established budgets and timelines.
- Planned delivery routing, team workflows and promotional initiatives.
- Communicated organization's missions, goals and vision while aligning each with operational initiatives and delivery of professional services.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Inspected production areas to identify and correct unsafe or unauthorized practices.
- Assessed upcoming projects to forecast projected resource requirements.
Engineering Assistant
Entergy
Lake Charles, LA
03.2018 - 06.2019
- I supported the Lake Charles and Jennings networks on the design and layout for each project.
- Prepared and participated in project design reviews.
- Attended meetings and site locations to gather data for project work.
- Maintained timely and accurate oral and written technical reports of engineering activities.
- Performed engineering change processes to support and improve existing products.
1st Class Lineman
Entergy
Lake Charles, LA
03.2003 - 03.2018
- I started as a helper and worked my way up to 1st class in which I was a journeyman lineman for 10 years.
- Assisted in various capacities during construction, repair and maintenance of electrical lines.
- Assessed power lines, poles and electrical equipment for wear and damage and reported deficiencies to appropriate supervisor.
- Opened switches or attached grounding devices to remove electrical hazards from disturbed or fallen lines.
- Troubleshot overhead distribution lines to restore power service.
- Tested conductors to identify corresponding conductors and prevent incorrect connections.
- Climbed wooden poles, ladders and towers or used bucket trucks to reach power lines and complete work.
- Referred unresolved customer grievances to designated departments for further investigation.
- Patrolled lines and reported defective equipment or unsafe conditions to supervisor for resolution.
- Identified site hazards and utilized safety and protective equipment to comply with safety rules.
- Compared layout and methods of installation to blueprints and sketches and marked differentiations on drawings.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Helped out by participating in extra shifts when emergencies or outages required additional assistance in adverse weather conditions.
- Handled repair work for overhead and underground electrical power lines.
- Performed pre-installation procedures to attach cross-arms, insulators and auxiliary equipment to poles.
Meter Service Technician
Entergy
Lake Charles, LA
02.2002 - 03.2003
- Assessed meters for cracks and other issues, repairing problems on spot and testing repairs for proper functionality.
- Examined meters for inaccuracies based past information and kept detailed track of information.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
High School Diploma -
Sam Houston High School
Lake Charles, LA05.2000
Skills
- Team Leadership
- Customer Service Management
- Decision Making
- Employee Motivation
- Demonstrator for company Arc & Spark presentation for companies and schools
- Instructor on all cover up and grounding procedures
- Instructor for John Deere Gator, forklift, track machine, kubota mini escavator, and alley machine
- Instructor at Helbig training facility for new hires
Timeline
Operations Coordinator
Entergy
06.2019 - Current
Engineering Assistant
Entergy
03.2018 - 06.2019
1st Class Lineman
Entergy
03.2003 - 03.2018
Meter Service Technician
Entergy
02.2002 - 03.2003
High School Diploma -
Sam Houston High School