Driven individual with extensive experience in customer service and team collaboration. Recognized for strong communication and critical thinking skills, ready to leverage expertise to enhance operational efficiency and support business growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Greenchain
Alta Forest Products
Shelton, WA
03.2024 - 11.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Green Chain
Belco Forest Products
Shelton, WA
02.2022 - 03.2024
Skilled at working independently and collaboratively in a team environment.
Developed and maintained courteous and effective working relationships.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Passionate about learning and committed to continual improvement.
Spa Technician
Spa Delivery Servies
Elma, WA
01.2015 - 01.2022
Delivered exceptional customer service, addressing concerns promptly and professionally.
Increased repeat business by establishing rapport and maintaining strong client relationships.
Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
Trained new associates on safety protocols and operational procedures.
Developed best practices for loading and unloading spas and equipment efficiently.
Collaborated with team members to meet tight deadlines during peak delivery periods.
Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.