Justin Tuba
Ossining,NY
Summary
Retail professional with strong background in managing store operations and leading teams. Known for implementing efficient processes that drive sales and improve customer service. Recognized for fostering collaborative team environment and adapting to changing retail demands.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Wait Staff
Kendal On Hudson
04.2025 - Current
- Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
- Facilitated smooth dining experiences through efficient order taking and timely food delivery.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to ensure accurate meal preparation and adherence to dietary restrictions.
- Resolved customer complaints effectively, enhancing guest satisfaction and loyalty.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Cashier/Stocker
Deccico & Sons
05.2022 - 11.2022
- Processed customer transactions accurately using point-of-sale system.
- Assisted customers with inquiries, providing product information and support.
- Maintained clean and organized checkout area to enhance customer experience.
- Collaborated with team members to ensure efficient store operations.
- Greeted customers entering store and responded promptly to customer needs.
- Handled cash and electronic payments while ensuring security protocols were followed.
Education
Bachelors Degree -
John Jay College of Criminal Justice
New York, NY05-2026
General Studies
Ossining High School
Ossining, NY06-2022
Skills
- Strong multitasking
- Efficient organization
- POS system operation
- Professional appearance
- Table setting expertise
- Food safety
- Food delivery
- Customer service
- Team collaboration
- Dining customer service
- Cash handling
- Hospitality service expertise
- Cleanliness standards
- Table bussing
- Allergy awareness
- Order management
- Beverage preparation
- Inventory management
- Task prioritization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Wait Staff
Kendal On Hudson
04.2025 - Current
Cashier/Stocker
Deccico & Sons
05.2022 - 11.2022
Bachelors Degree -
John Jay College of Criminal Justice
General Studies
Ossining High School
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