Summary
Overview
Work History
Education
Skills
Certification
Section name
Timeline
Generic

JUSTIN TUCKER

Wheeling,WV

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.



Overview

18
18
years of professional experience
1
1
Certification

Work History

Shift Supervisor

KFC Taco Bell
03.2018 - 09.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.

Buffet Attendant

Pondrosa Steakhouse
04.2014 - 04.2018
  • Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
  • Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
  • Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
  • Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
  • Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
  • Improved guest comfort and satisfaction through personalized service and support.
  • Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.

Store manager, Team Member

Carpet Masters
02.2006 - 02.2018
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.

Project Manager

Carpet Masters
01.2012 - 04.2016
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Provided detailed project status updates to stakeholders and executive management.

Education

Bachelor of Science - Information Technology

West Virginia Northern Community College
Wheeling, WV
06.2006

Skills

  • Customer-Oriented
  • Inventory Control
  • Schedule Management
  • Schedule Oversight
  • Operations Management
  • Staff Management

Certification

Microsoft Applications

Confined Space Entry

Whistleblower

OSHA 80HR

Section name

I am simple family man with a superior work ethic. Ive put in my dues and been around a lot of different positions, both over and under enough successful persons for me to have gained the knowledge necessary to be fruitful in any area of the job. At this point in my life extenuating circumstances have left me in a unique postition to be able to choose my path and om confident im a great asset to any company. 

Timeline

Shift Supervisor

KFC Taco Bell
03.2018 - 09.2023

Buffet Attendant

Pondrosa Steakhouse
04.2014 - 04.2018

Project Manager

Carpet Masters
01.2012 - 04.2016

Store manager, Team Member

Carpet Masters
02.2006 - 02.2018

Bachelor of Science - Information Technology

West Virginia Northern Community College

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JUSTIN TUCKER