Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Justin Tucker

Houston
Justin Tucker

Summary

Dynamic professional with over 15 years of experience seeking Administrative Assistant role. Proven ability to manage daily tasks and exceed customer expectations in fast-paced environments. Self-starter with strong communication skills and a track record of success in operations management and customer service.

Seasoned Merchandiser with broad background in retail and wholesale environments. Strong knowledge of inventory management, product placement, and vendor negotiation coupled with aptitude for trend forecasting. Demonstrated ability to improve sales outcomes through strategic merchandising initiatives. Skilled communicator with ability to build productive relationships across various levels of business hierarchy. Results-driven professional, committed to contributing positively to team success through hard work and collaboration.

Overview

18
years of professional experience
1
Certification

Work History

Gap
Longview

Merchandiser
05.2024 - Current

Job overview

  • Develops and implements merchandising strategies to optimize product presentation and drive sales, ensuring alignment with brand standards and market trends.

Office Pride Commercial Cleaning Services
Longview

Team Leader
06.2023 - 06.2025

Job overview

  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Directed team efforts to optimize workflow and meet organizational objectives.

Haverty Furniture Companies, Inc
Longview

Salesman
12.2022 - 05.2024

Job overview

  • Delivered consultative design assistance to clients, enhancing their home environments and ensuring a personalized shopping experience.
  • Contributed to overall store success by achieving sales targets while fostering a collaborative team atmosphere.
  • Demonstrated strong communication and interpersonal skills, effectively building relationships with a diverse clientele to enhance customer satisfaction.

Target
Longview

ETL Logistics/Gm Sales/Fulfillment/Etl Food and Beverage
04.2019 - 10.2023

Job overview

  • Developed and retained high-performing teams, fostering a collaborative culture that enhanced employee engagement and satisfaction.
  • Achieved operational excellence by implementing strategic initiatives that improved service levels and overall guest shopping experience.
  • Drove financial accountability by effectively managing multi-unit operations, resulting in significant improvements in profitability.
  • Cultivated a superior team culture that prioritized exceptional service delivery, consistently exceeding organizational performance metrics.

H&M
Irvine

Store Manager
09.2015 - 04.2020

Job overview

  • Managed recruitment, onboarding, training, and development of store staff, ensuring effective succession planning and operational efficiency.
  • Collaborated with management to enhance sales performance, achieving the highest level of profitability through focused operational strategies.
  • Maintained exceptional customer service standards, contributing to the store's recognition as a top five retailer in Irvine, California.

Education

Wiley College
Marshall, TX

BBA from Business Administration
01.2011

University Overview

Skills

  • Succession Planning
  • Merchandising
  • Human Resources
  • Change Management
  • Human Resources Management
  • Inventory management
  • Visual merchandising
  • Sales forecasting
  • Data analysis
  • Customer service
  • Team leadership
  • Training and development
  • Performance evaluation
  • Market research
  • Product knowledge
  • Strategic planning
  • Relationship building
  • Problem solving
  • Communication skills
  • Collaboration
  • Space planning
  • Recruiting
  • Performance Management
  • Talent Acquisition
  • Teaching
  • Supervising Experience
  • Banking
  • Logistics
  • Benefits Administration
  • Computer Networking
  • Conflict Management
  • Management
  • Employee Orientation
  • Project Management
  • Office Management
  • HR Sourcing
  • Interviewing
  • Strategic Planning
  • Talent Management
  • Communication Skills
  • Analysis Skills
  • Workday
  • Financial Report Writing
  • Branding
  • Operations Management
  • Program Management
  • Kronos
  • Typing
  • Construction
  • Continuous Improvement
  • Public Relations
  • Assembly
  • P&L Management
  • Accounting
  • QuickBooks
  • Power Tools
  • Workers' Compensation
  • Pricing
  • Program Development
  • Hotel Experience
  • Inside Sales
  • Telemarketing
  • Google Ads
  • Warehouse Management System
  • Outside Sales
  • Fashion Retail
  • Manufacturing
  • Restaurant Experience
  • Hospitality
  • Osha
  • Patient Monitoring
  • Product Demos
  • PeopleSoft
  • Lead Generation
  • Sales
  • Customer Service
  • Lending
  • Sales Management
  • Relationship Management
  • Retail Sales
  • Business Development
  • Customer Relationship Management
  • Medical Terminology
  • Windows
  • Budgeting
  • SharePoint
  • Store Management
  • Account Reconciliation
  • Cooking
  • Senior Care
  • First Aid
  • Caregiving
  • ADLs
  • Home Care
  • Time Management
  • Communication
  • Deadline Management
  • Attention To Detail
  • Computer Proficiency
  • Independence

Certification

  • Food Handler Certification
  • CPR Certification
  • Driver's License
  • ServSafe

Timeline

Merchandiser
Gap
05.2024 - Current
Team Leader
Office Pride Commercial Cleaning Services
06.2023 - 06.2025
Salesman
Haverty Furniture Companies, Inc
12.2022 - 05.2024
ETL Logistics/Gm Sales/Fulfillment/Etl Food and Beverage
Target
04.2019 - 10.2023
Store Manager
H&M
09.2015 - 04.2020
Wiley College
BBA from Business Administration