Justin Valderrama-Espinoza

Skull Creek Boathouse

03.2020 - Current

Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Provided respectful and courteous bussing services while operating within active dining rooms.
Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Improved customer satisfaction rates by answering customers' questions and resolving issues.
Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
Informed restaurant manager of lost customer property to aid in returning mistakenly discarded items.
Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Monitored food and beverage supplies, assisting with restocking when needed.
Answered customer questions about food and beverage items and assisted with menu selections.

Summary