Justin Veach
Bellevue,Iowa
Summary
Dynamic small business owner with a proven track record at Veach Diesel and Automotive, excelling in customer relations. Achieved significant revenue growth through effective relationship building and operational efficiency. Skilled in mentoring employees and ensuring regulatory compliance, fostering a culture of customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner Veach Diesel and Automotive Repair
Veach Diesel and Automotive
10.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying aware of industry-related changes and implementing necessary policies or procedures as needed.
- Generated revenues yearly and effectively capitalized on business growth.
- Negotiated with suppliers to ensure timely delivery of high-quality products.
- Cultivated and strengthened lasting client relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
3600 Dodge St. Dubuque, IA
Mike Finnin Ford
09.2005 - 10.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Automotive Technician - Automotive
Northeast Iowa Community College
Peosta05-2004
Skills
- Small Business Management
- Relationship building
- Customer relations
- Verbal and written communication
- Business Operations Management
- Budget development
- Talent development
- Partnership development
- Labor relations
- Attention to detail
- Customer service
- Decision-making
- Scheduling
- Quality assurance
- Inventory management
- Purchasing and planning
- Records organization and management
Certification
Emergency Medical Technician (EMT): Provides immediate, basic life-saving care at the scene of an emergency, often as the first responder.
Timeline
Owner Veach Diesel and Automotive Repair
Veach Diesel and Automotive
10.2015 - Current
3600 Dodge St. Dubuque, IA
Mike Finnin Ford
09.2005 - 10.2015
Automotive Technician - Automotive
Northeast Iowa Community College
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