Cynthia Null
Denver,MO
Summary
Detail-oriented individual with exceptional communication and project management skills. Along with hands-on experience in quilting and talent for navigating challenges. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
31
31
years of professional experience
Work History
Owner
C&T Quilting
Denver, MO
10.2021 - Current
- Operated longarm quilting equipment to produce precise, high-quality finishes across varied quilt designs.
- Managed custom quilting orders from consultation through completion, ensuring accurate specifications and consistent workmanship.
- Coordinated project schedules, prioritizing deadlines and maintaining steady workflow across multiple client orders.
- Advised customers on fabric, batting, thread, and pattern selections to match project goals.
- Inspected finished quilts for alignment, tension, and stitch quality before delivery.
- Maintained quilting machines and workspace to support reliable production and safe operations.
- Developed pricing, invoicing, and order tracking processes to streamline business administration.
- Resolved customer questions and special requests with clear communication and detail-oriented service.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Enhanced the company's market position by identifying and pursuing new business opportunities.
- Interacted well with customers to build connections and nurture relationships.
Clinical Applications Specialist II
Mosaic Medical
Albany, MO
10.2005 - 05.2017
- Trained providers and staff on application functions, workflow changes, and system best practices.
- Led clinical application support for EHR workflows, resolving user issues and maintaining documentation accuracy.
- Collaborated with clinical teams to refine templates, order sets, and charting processes.
- Troubleshot system incidents, identified root causes, and coordinated timely resolution with technical teams.
- Enhanced patient care by providing comprehensive clinical application support and training to healthcare professionals.
- Streamlined workflow processes for improved efficiency by developing customized clinical application protocols.
- Assisted in implementing new systems/software integrations while minimizing disruptions to daily operations within medical facilities.
- Facilitated successful software upgrades with thorough planning, testing, and end-user training sessions.
Regional Sales Director
Petra Fashions
Denver, MO
05.1995 - 10.2002
- Led a high-performing sales team, providing coaching and mentoring to achieve ambitious targets.
- Developed and executed sales plans for consistent growth in revenue and profitability.
- Organized successful product launches, promotional events, and trade shows that generated significant brand exposure within the region.
- Exceeded quarterly and annual sales goals consistently by closely monitoring team performance and adjusting strategies accordingly.
- Coordinated full sales operations within assigned region.
- Brought in $100,000 in regional revenue in 2000.
- Delivered exceptional customer service, resulting in increased retention rates, referrals, and repeat business from satisfied clients.
Education
No Degree - Secretarial
Florida Christian College
Tampa, FLSkills
- Project management
- Small business management
- Small business operations
- Quilting techniques
- Quilting methods
- Client service
- Customer relations
- Business development
- Business marketing
- Business promotion
- Consulting
- Quilt design
- Project estimating
Timeline
Owner
C&T Quilting
10.2021 - Current
Clinical Applications Specialist II
Mosaic Medical
10.2005 - 05.2017
Regional Sales Director
Petra Fashions
05.1995 - 10.2002
No Degree - Secretarial
Florida Christian College