Justin Veazie
Tomball,TX
Summary
Accomplished Operations Coordinator with a proven track record at multiple positions, adept in Operations Management and Conflict Mediation.
Enhanced customer loyalty and operational efficiency by leveraging analytical and interpersonal skills. Successfully led teams to exceed performance goals, demonstrating a commitment to excellence and a strategic approach to achieving results.
Overview
12
12
years of professional experience
Work History
Operations Coordinator
Edfinancial Services
Knoxville, TN
10.2022 - Current
- Performed statistical analyses to gather data for operational and forecast team needs.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Analyzed department metrics and performance and reported findings to management.
Assistant Manager
AT&T
Knoxville, TN
08.2018 - 10.2022
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Staff Sergeant/Operations NCOIC
United States Air Force, USAF
Anywhere, US
08.2012 - 09.2018
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
- Handled administrative requirements, maintained records and submitted operational reports.
- Integrated intelligence activities into other military operations, plans and programs.
- Led team in developing strategic plans to meet operational objectives.
- Worked effectively in fast-paced environments.
Education
Associate of Science - General Studies
Defense Information School
Fort George G Meade, MDHigh School Diploma -
Lawrence E Elkins High School
Missouri City, TXSkills
- Personnel resource allocation
- Project Scheduling
- Conflict Mediation
- Payroll Administration
- Risk Management
- Operations Management
- Customer Relations
- Staff Supervision
- Quality Assurance
- Financial Administration
- Scheduling Coordination
Timeline
Operations Coordinator
Edfinancial Services
10.2022 - Current
Assistant Manager
AT&T
08.2018 - 10.2022
Staff Sergeant/Operations NCOIC
United States Air Force, USAF
08.2012 - 09.2018
Associate of Science - General Studies
Defense Information School
High School Diploma -
Lawrence E Elkins High School