
Detail-oriented data and analytics professional with a proven ability to translate stakeholder feedback into actionable insights. Skilled in leveraging statistical analysis, including hypothesis testing, and advanced visualization tools (Power BI, Databricks), to develop KPIs and dashboards that drive measurable improvements. Experienced in connecting qualitative sentiment from surveys with quantitative data to inform strategic decisions and enhance customer engagement. Achieved a 48% reduction in project closure times by addressing survey-identified pain points through data-driven process improvements. Committed to collaboration and delivering insights that support business objectives and customer success.