Justin Visser
Jenison,MI
Summary
Detail-oriented professional specializing in logistics coordination and problem-solving. Proven track record in developing customized proposals and monitoring account performance to ensure compliance and exceed client expectations.
Overview
21
21
years of professional experience
Work History
Account Manager
Armstrong Transport Group
Dayton, OH
07.2021 - 02.2026
- Managed client accounts to build and maintain strong relationships with key stakeholders.
- Strengthened client relationships to successfully renew existing accounts.
- Developed and presented effective proposals aligned with client requirements.
- Analyzed market trends to identify account growth opportunities.
- Collaborated with internal teams to ensure timely service delivery.
- Coordinated logistics and transportation solutions tailored to diverse customer needs.
- Monitored account performance metrics to maintain compliance with service standards.
- Trained new team members on account management processes and tools to enhance team capability.
Logistics Coordinator
BluJay Solutions
Holland, Michigan
02.2016 - 07.2021
- Coordinated logistics operations for transportation and warehousing processes.
- Facilitated communication between suppliers, carriers, and internal teams.
- Implemented software solutions to optimize shipping and tracking procedures.
- Developed shipment schedules based on customer requirements and delivery timelines.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Organized and monitored the shipment of products in accordance with customer requirements.
Shipping and Receiving Manager
First Choice Industrial
Grand Rapids, Michigan
10.2010 - 01.2016
- Directed inventory accuracy by executing regular audits and timely system enhancements.
- Managed daily shipping and receiving operations for diverse industrial products.
- Implemented process improvements to enhance warehouse workflow efficiency.
- Maintained compliance with safety regulations and organizational standards.
- Supervised a team of warehouse workers, ensuring efficient task completion.
- Resolved shipment issues promptly, maintaining professionalism in all communications.
- Coordinated delivery schedules with customers and vendors to optimize logistics.
- Trained new staff in proper packing techniques for fragile items.
Repair Technician
Universal Wireless And Paging
Grandville, Michigan
05.2005 - 10.2010
- Diagnosed device issues and repaired various wireless equipment effectively.
- Utilized diagnostic tools to assess and troubleshoot system malfunctions accurately.
- Trained junior technicians on best practices for equipment handling and repair techniques.
- Managed inventory of repair parts and coordinated supply orders efficiently.
- Communicated repair status and recommendations clearly to ensure customer satisfaction.
- Replaced defective components with compatible replacements sourced from suppliers.
- Followed repair processes, achieving high quality and short cycle times.
Education
High School Diploma -
Hudsonville High School
Hudsonville, MI05-2004
Skills
- Client relationship management
- Logistics coordination
- Team collaboration
- Performance monitoring
- Problem solving
- Effective communication
- Team building
- Time management
- Customer service
Timeline
Account Manager
Armstrong Transport Group
07.2021 - 02.2026
Logistics Coordinator
BluJay Solutions
02.2016 - 07.2021
Shipping and Receiving Manager
First Choice Industrial
10.2010 - 01.2016
Repair Technician
Universal Wireless And Paging
05.2005 - 10.2010
High School Diploma -
Hudsonville High School