Justin Walker
Rogers,AR
Summary
Dynamic professional focused on Product Safety & Compliance, with a commitment to driving regulatory adherence and enhancing product integrity. Proven track record in identifying compliance gaps and implementing effective solutions, leading to a significant reduction in safety-related incidents. Highly skilled in risk assessment, data analysis, and cross-functional collaboration. Aiming to leverage expertise in a challenging role that fosters continuous improvement and innovation.
Overview
15
15
years of professional experience
Work History
Delivery Driver (Dasher)
DoorDash
06.2025 - Current
- Process an average of 80 orders on a weekly basis
- Sustain 100% on-time delivery rate alongside 5/5 star customer rating
- Mitigate customer concerns and sustain professionalism amid challenging circumstances
- Effectively coordinate time and resources to balance multiple deliveries across diverse locations
- Traverse intricate urban landscapes while adjusting to fluctuating traffic scenarios
- Exhibit consistent reliability in task completion without direct supervision
Client Services Representative
ULVS Verification Services
Rogers, AR
11.2021 - Current
- Coordinate and organize work for client accounts, maximizing efficiency
- Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development, and other affiliated stakeholders to ensure that clients experience superior service
- Compiles detailed reports, proposals, and technical data
- Delivers technical consulting services to clients, both directly and in coordination with the internal technical team
- Addresses specific client queries swiftly and courteously
- Ensures efficient, concise, and gainful client invoicing via coordination with business support
- Delivers technical support to in-house staff on an as-needed basis
- Utilizes comprehensive knowledge of standards, customer prerequisites, and industry specifics to enhance service quality
- Adheres to UL Solutions' Code of Conduct and all security protocols
- Carries out various responsibilities as assigned
Electrical Testing Technician
ULVS Verification Services
Rogers, AR
01.2017 - 11.2021
- Analyzed Regulatory Standards to identify applicability to various consumer products
- Read and interpreted results of tests and prepares reports
- Communicated with internal groups throughout testing processes and correspond with clients during test setups to discuss test methods and test results
- Oversaw product testing operations from start to finish
- Utilized Microsoft Excel to enter, interpret, and report data
- Responsible for the setup and performance of complex equipment and test setups for consumer-level client requirements
Night Shift Manager
Taco John’s
Russellville, AR
05.2011 - 12.2016
- Responsible for the development and implementation of tactics to optimize restaurant sales & cash flow while ensuring quality, cleanliness, and guest service standards
- Coordinated activities of both front and back areas during shifts
- Managed duty assignments and team oversight
- Developed strategies to increase efficiency and productivity throughout the night shift
- Organized and delegated tasks to staff members in accordance with their skills and abilities
- Conducted periodic performance reviews for employees on night shifts
Cashier/Floater
Chartwells - AR Tech University
Russellville, AR
08.2013 - 12.2014
- Verified cash drawer contents at shift start and end to confirm accuracy
- Demonstrated versatility by effectively operating multiple stations within the facility
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
- Greeted customers promptly and responded to questions
- Performed other duties as assigned by management
Education
Associates of Science - Industrial Control Systems
Arkansas Tech University
Ozark05.2016
Bachelor of Science - Electrical Engineering
Arkansas Tech University
Russellville, AR05.2015
Skills
- Lean Six Sigma Certified
- Comprehensive Project Execution
- Skill Enhancement Programs
- Collaborative Engagement
- Computer Programming Fundamentals
- Microprocessor Systems Design
- Adaptable Learning Ability
- Client Engagement Strategies
- Client-Centric Approach
- Tailored Service Recommendations
References
References available upon request.
Timeline
Delivery Driver (Dasher)
DoorDash
06.2025 - Current
Client Services Representative
ULVS Verification Services
11.2021 - Current
Electrical Testing Technician
ULVS Verification Services
01.2017 - 11.2021
Cashier/Floater
Chartwells - AR Tech University
08.2013 - 12.2014
Night Shift Manager
Taco John’s
05.2011 - 12.2016
Associates of Science - Industrial Control Systems
Arkansas Tech University
Bachelor of Science - Electrical Engineering
Arkansas Tech University