ROBERT K. CUMMINS
Dover
Summary
I have been successfully employed in the Forward & Reverse Logistics operations for over 11 years. I am a competent (a very loyal individual) who is fully prepared to move into a similar role within your organization. I have all the background, knowledge and work exposures that are necessary to continue to excel and motivate within the warehouse & logistics operations. My performance ratings with previous employers have been excellent.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
29
29
years of professional experience
Work History
GENERAL MANAGER
CTDI (Communication Test Design Inc)
04.2024 - 04.2025
- Manage multi locations for testing of data and set top box equipment for distribution back to the consumer
- Manage and review daily KPI and SLA performance at each site daily
- Implemented Vertical Transportation start-up to include the hiring and routing of daily deliveries and returns from AFC to PDC for performance and on time deliveries as per the contract KPI’s
- Order Fulfillment and Quality Audits performance
- Receiving (dock to stock) and Shipping KPI performance
- Reviewed and worked with inventory control for cycle count accuracies and improved KPI performance
- Multi locations for the Cox program support in Baton Rouge, LA & Chesapeake, VA & Phoenix, AZ & Wichita, KS
GENERAL MANAGER
Ceva Logistics
07.2022 - 03.2024
- Responsible for overall operational support to include direct interface with customers for maintaining working relationships on behalf of Ceva
- Successful development and coaching of team members, developing a strong culture of decision-making, responsibility, expectations, and accountability
- Excellent Leadership ability
- Communicate and interact to resolve issues with internal and external stakeholders
- Safety programs and ensure compliance including OSHA and state workplace laws
- Proactive problem solving and communication
- Improved Inventory Control values such as zoning for customer inventory and reduced shrinkage
- Strong coaching and employee development for improved safety awareness
- Labor Management between FTE/Temps
SENIOR QUALITY ENGINEER
Resideo Technologies (Honeywell)
11.2020 - 06.2022
- Company Overview: Resideo (http://www.resideo.com) is a leading supplier for Air Solutions, Security Solutions, Water Solutions, and Energy Solutions
- Managing rebranding efforts of inventory from Honeywell to Resideo valued at $30 million to include Engineering Change Orders, Obsolete Inventory, and Audits for SAP inventory verifications
- Order fulfillment to included pick, pack, and ship processes for Parcel, LTL and Hub exports to Distribution Centers supporting customers such as Lowes, Home Depot, Sid Harvey and others in the United States, Canada, and Mexico for distribution
- Quality Measurements in inventory audits, picking performances and SAP system transactions
- RMA Management for customer resolutions
- Kitting Quality Management for Thermostats, Display Kits, Water Tanks, Dehumidifiers, and more
- Weekly Quality Management review of metrics, and SD's (Shipping Discrepancies), receiving metrics, stocking replenishment, transportation damages
- NPI projects
- SOP creations, training, and implementation
- Implementation of RLS (Reverse Logistics Solution) to the company of thermostat testing, cosmetics, and packaging
SENIOR OPERATIONS MANAGER
Contec LLC
03.2014 - 11.2020
- Albany, NY – Refurbishing STB’s (Set Top Box) for Cablevision account (new facility start up)
- Grapevine, TX – Refurbishing STBs for Verizon account
- I managed this facility remotely through reporting management staff and KPI reports
- Lewisberry, PA – Refurbishing STB’s and Modems through testing platforms for Verizon; International and Domestic shipping support
- Swedesboro, NJ - Refurbishing STB’s and Modems through testing platforms for Comcast; Design and implementation of all testing processing elements to support distribution of modems and set top boxes
- Pataskala, Ohio - Speed Commerce- Yankee Candle, Navy Exchange, Automotive Distribution, NUK Baby Products, 5th Avenue – single source provider of fulfillment services
- Facilitate downsizing and customer transitions, high volume multiple sku’s in testing, cosmetics repair, assembly and kitting processing
SENIOR OPERATIONS MANAGER
Jabil Global Services
08.1996 - 03.2014
- Prior to my current position of Senior Operations Manager, I was a Business Unit Manager, Senior Repair Manager, Pendum Program Manager, Nortel and Motorola Program Manager, Customer Service Manager and Site Warehouse Manager
- Responsible for refurbishing / upgrading electronic components for satellite receivers, cell phones, computers and ATM providers and hardware manufacturers at facilities in the U.S., Asia and Mexico
Education
Lean Six Sigma Green Belt -
Southcentral Kentucky Community And Technical College
Louisville, KY05-2022
High School Diploma -
Hillsborough High School
Tampa, FL06-1978
Skills
- Lean Six Sigma certified
- Quality control in operations
- Lean Six Sigma application
- Improving logistics efficiency
- Inventory management procedures
- Employee training
- Candidate selection and assessment
- Effective record management
- Conduct staff meetings to evaluate SLAs and KPIs
- Proficient in vendor management
- Collaborative purchasing forecasts
- Cross-functional communication
- Computers: Important knowledge of various computer functions and software applications including MS Windows, Excel, PowerPoint, Visio, Word, Fusion, ETOS, Tableau, SAP
- Workforce engagement
Timeline
GENERAL MANAGER
CTDI (Communication Test Design Inc)
04.2024 - 04.2025
GENERAL MANAGER
Ceva Logistics
07.2022 - 03.2024
SENIOR QUALITY ENGINEER
Resideo Technologies (Honeywell)
11.2020 - 06.2022
SENIOR OPERATIONS MANAGER
Contec LLC
03.2014 - 11.2020
SENIOR OPERATIONS MANAGER
Jabil Global Services
08.1996 - 03.2014
Lean Six Sigma Green Belt -
Southcentral Kentucky Community And Technical College
High School Diploma -
Hillsborough High School
Similar Profiles
Aissatou BahAissatou Bah
Material Handler at CTDI-Communication Test DesignMaterial Handler at CTDI-Communication Test Design
Maria MedinaMaria Medina
Quality Control Inspector at CTDI - Communications Test DesignQuality Control Inspector at CTDI - Communications Test Design
Naomi De Luna SimentalNaomi De Luna Simental
Shipping and Receiving Clerk at CTDI - Communications Test DesignShipping and Receiving Clerk at CTDI - Communications Test Design